Student, Office Assistant LCC

DEPARTMENT AND LOCATION OF JOB:
Lincoln County Campus FVCC Libby Campus

ELIGIBILITY:
Students must be Work Study Eligible (as determined by Financial Aid)

START DATE:
This position will start Fall Semester 2024

LENGTH OF EMPLOYMENT:
Academic Calendar Year 2024/2025

WORK SCHEDULE:
Flexible schedule between Monday and Friday 8 a.m. to 5 p.m.; may work up to 19 hours per week.

DRESS CODE:
Casual wear with appropriate coverage

POSITION PURPOSE/ROLE:
Under minimal supervision provides front desk reception and support to students staff and visitors

POSITION DUTIES:

• Responsible for the daily operation of the information desk.
• Greets and welcomes students staff and visitors to the campus and provides campus information and directions.
• Answers phones and routes calls or takes messages as appropriate.
• Performs general office support functions and daily tasks and operates basic office equipment.
• Responsible for maintaining a strong working knowledge of campus events and programs.
• Responsible for upholding strong professional and customer service standards for dress and greeting people and answering phones.
• May perform other like duties as requested.

MINIMUM QUALIFICATIONS:

• Current FVCC student enrolled in a minimum of 6 credits per semester and
• Ability to ensure and maintain confidentiality and
• Ability to perform basic word processing data entry and emailing skills using Microsoft Word and Excel Google Docs and ability to use other office technology skills and ability and willingness to learn new programs and
• Ability to provide quality customer service and communicate and interact in a pleasant and professional manner and
• Ability to work independently with a minimal level of supervision as well as in a team environment and
• Ability to problem-solve and be self-motivated and
• Possess good organizational skills

PREFERRED QUALIFICATIONS:
Previous experience working in an office receptionist or customer service role in the first point of contact role

STUDENT SKILL DEVELOPMENT:
Communication critical thinking effective reasoning event planning technology professionalism customer service

PREDICTED OUTCOME:
Practical competence effective communication critical thinking time management and prioritization collaboration technology professionalism

STUDENT EMPLOYMENT GUIDELINES:

• Students must be enrolled in a minimum of six (6) credits for fall or spring semester to qualify for student employment.
• Students may not work beyond 19 hours per week during semester.
• Student workers shall be actively engaged; no use of cell phones (except in case of emergency) or social media.
• Student workers shall demonstrate a commitment to the job with adherence to work schedule effective communication/interpersonal skills and quality customer service skills to be a representative of FVCC.

EMPLOYMENT VERIFICATIONS REFERENCE CHECKS AND CRIMINAL BACKGROUND CHECKS: Prior to offers of student employment FVCC may conduct thorough employment verifications and reference checks and may contact organizations and individuals not listed on an applicants application or resume. Additionally FVCC may conduct post-offer criminal background checks.

EQUAL EMPLOYMENT OPPORTUNITY: FVCC is an equal opportunity employer. It is FVCCs policy that all individuals are entitled to equal employment opportunities regardless of race color religion creed political ideas sex gender identity sexual orientation age marital status veterans status service in the uniformed services as defined by state and federal law physical or mental disability national origin or ancestry except as authorized by law. These protections extend to all management practices and decisions including recruitment and hiring practices appraisal systems promotions and training and career development programs as required by federal and state laws.

REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process. No applicant will be penalized as a result of such a request.

ASSISTANCE IN COMPLETING APPLICATION: Students who need assistance in applying for current job opportunities may contact Valerie Clement Human Resources Partner Recruitment or .

Student employment offers students a growth opportunity to prepare them for future careers and as ambassadors of Flathead Valley Community College.