Position Title:

Position Type:

Hiring Range:

$144500 - $155345 annual; Compensation will be based on education experience skills relevant to the role and internal equity.

Pay Frequency:

Purpose

For nearly 30 yearsMiller Center for Global Impacthas been a leader in the global social enterprise movement. With an emphasis on climate resilience and womens economic power we accelerate social entrepreneurship to end poverty and protect the planet guided by the UN Sustainable Development Goals. Located at Santa Clara University we fuse the entrepreneurial spirit of Silicon Valley with the universitys heritage of social justice community engagement and global impact. Miller Center has served 1500 social entrepreneurs based in over 100 countries that are impactinghundreds of millions of lives

The Senior Director advances Miller Centers core operations of social enterprise training program delivery developing the next generation of changemakers post accelerator support and support services (recruiting selection curriculum mentorship support events quality control). This position drives development of systems and processes that increase efficiency and quality of programs and impact including; target market selection criteria partnerships prototypes and innovations positioning. As a member of the Center Leadership Team (CLT) reporting directly to the Executive Director this position supports organizational health organizational alignment strategic planning stakeholder events (advisory board meetings staff meetings leadership forums etc.).

Members of historically underserved and underrepresented groups are encouraged to apply.

As part of the application process please submit a cover letter describing your interest in working at Miller Center and why you believe youre a great candidate for this role. Finalists for the position may be asked to do a presentation to the Miller Center staff.

Responsibilities

Program Development and Leadership (35%)

1. Directs all resources associated with the successful design and delivery of Miller Center accelerator and post-accelerator programs including leadership of programmatic annual work plan and budget and monthly review for all programmatic work.

2. Oversees and directs management of over 300 executives who serve as volunteer mentors for Miller Center programs.

3. Drives Miller Center processes (application pre-work Online In-Residence etc.) to create program efficiencies that enable the team to train more social entrepreneurs each year.

4. Drives Miller Center processes that enable the team to support social entrepreneurs in increasing their funding and impact goals

5. Leads Miller Center Staff mentors SCU faculty and other content experts to ensure quality curriculum for Miller Center programs Designs and directs monitoring and evaluation strategies for Miller Center programs to support continuous improvement

Post-Training Support (10%)

1. Directs post-training support of social entrepreneur alumni including engagement needs assessment Key Performance Indicator monitoring and investment raised

2. Monitors Net Promoter Score and referencability of Miller Center programs

Strategic Program Enhancements (25%)

1. Develops strategic mechanisms to capture and formalize tacit knowledge

2. Drives systematization and documentation of key processes and information across Miller Centers programs

3. Creates program roadmaps that link Miller Center programs to its strategy.

4. Works with other team leads to develop and implement cross functional innovations.

5. Ensures that the principles of diversity (race gender sexual orientation e.g.) inclusion and social justice are woven throughout the Miller Center programs processes and services

People Management Tasks (20%)

1. Manage the onboarding process for new employees to enable them to maximize their productivity and develop a sense of belonging to the team.

2. Celebrate professionally (including birthdays family milestones relevant cultural and religious events)the accomplishments of your team members both personally and prefessionally.

3. Mentor (in-the-moment and through regular check-ins) for success on new assignments and as needed for performance improvement.

4. Conduct regular one-on-one conversations (at a minimum quarterly) with direct reports to discuss how they are feeling and to provide actionable feedback (both your own and what you solicit from coworkers) on current work and behaviors.

5. Learn identify and understand needs around development opportunities for direct reports such as proposals classes conferences short-term assignments and stretch assignments. Follow-up with direct reports upon completion of these activities to provide feedback and spark learning and insights.

6. Listen to and understand desires on career development (i.e. the path to promotion) both inside and outside of Miller Center manage and communicate policies around promotion opportunities.

7. Proactively manage performance of direct reports not meeting expectations and partner with Human Resources to take appropriate actions including off boarding.

Key Relationship Management (10%)

1. Ensures coordinated strategies to provide post-program services to alumni social enterprises

2. Works with the Systems and Operations team to design and implement monitoring and evaluation strategies for Miller Center programs to support continuous improvement tacit knowledge capture and sharing and in achieving efficiencies

3. Oversees engagement of SCU and external resources to support acceleration of social enterprises (e.g. Frugal Innovation Hub Entrepreneurs Law Clinic; pro bono legal support)

4. Develops criteria and ensures pipeline of investment-ready social enterprises for the impact investing ecosystem

5. Participates in business development and fundraising discussions and allocates resources to inform proposals and effective stewardship

6. Builds high-level relationships with potential funders of Miller Center; partner institutions; network partners; and Advisory Board members including SCU Trustees.

Minimal Qualifications:

• Bachelors degree and MBA or equivalent experience

• At least 10 years in program operations and delivery

• Experience in a senior operating position within in the social enterprise sector

• Experience managing multiple stakeholder groups within an organization

Qualifications Assumed from Requisite Prior Experience:

• Can conceptualize and implement strategies to achieve short-term and long-term goals

• Talent for building synergistic relationships with internal and external partners that share the Centers mission

• Proven capabilities to direct and supervise staff students contractors and volunteers

• Works effectively with all levels of internal constituents particularly faculty staff and students; ability to leverage volunteers and mentors

• Success in winning and managing grants from foundations and development agencies

• Demonstrated ability to develop concept notes funding proposals and project plans

• Excellent verbal and written communication skills

• Exercises judgment and maintains confidentiality

• Understand and support the values and ideals of Jesuit education

• Valid drivers license passport and ability to travel to developing countries

Desired Qualifications:

• Experience working with over 100 social enterprises

• Proven ability to work with executives including CEOs CFOs and CTOs

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this accordance with the Americans with Disabilities Act as amended the California Fair Employment & Housing Act and all other applicable laws SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill experience education or other requirements of the position and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal.

• May be required to attend conferences meetings and training sessions within Bay Area

• May be required to attend conferences meetings and training sessions within the Bay Area or in- or out- of-state locations (including international travel).

WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment.

• Mostly an indoor office environment with some windows.

• Offices with equipment noise.

• Offices with frequent interruptions.

Telecommute

Santa Clara University is registered to do business in the following states: California Nevada Oregon Washington Arizona and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race color ethnicity national origin citizenship ancestry religion age sex sexual orientation gender gender expression gender identity marital status parental status veteran or military status physical or mental disability medical conditions pregnancy or related conditions reproductive health decision making or any other characteristic protected by federal state or local laws. For a complete copy of Santa Clara Universitys equal opportunity and nondiscrimination policies please visit the Office of Equal Opportunity and Title IX website at Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report please visit the Campus Safety Serviceswebsite. To request a paper copy please call Campus Safety at . The report includes the type of crime venue and number of occurrences.

Americans with Disabilities Act

Consistent with its obligations under the law Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team ator by phone at .