Service Coordinator
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Service Coordinator
Location: Sydney NSW
Company: BGIS Power Protect
Employment Type: Full-Time Permanent On-Site
The Role
Were seeking a Service Coordinator to manage service administration coordinate planned and reactive works and ensure compliance with systems and processes. Youll be the key link between clients subcontractors and the BGIS Power Protect service team ensuring smooth operations timely responses and excellent customer service.
Why Youll Love Working With BGIS Power Protect
Flexible work options strong wellbeing support (EAP health checks insurance discounts)
Recognition & rewards vouchers referral bonuses & service awards
Career growth paid study leadership programs & clear progression pathways
Inclusive culture Work180 endorsed volunteer days & community initiatives
Award-winning workplace AFR Best Places to Work & multiple industry awards
What Youll Be Doing
Manage service calls reception and sales enquiries
Schedule and coordinate planned and reactive works
Process customer orders job cards purchase orders and invoices
Generate and issue contract renewal notices and quotations
Track service works through to completion ensuring KPIs are met
Maintain accurate client equipment and contract databases
Coordinate subcontractors and monitor performance
Report on service activities compliance and customer satisfaction
Expedite resolution of customer problems and complaints
Support Facilities Managers and supervisors with reporting and projects
Your Education Experience & Skills
Year 12 education (minimum) with strong literacy and numeracy
Experience in a service environment (essential)
Knowledge of Simpro or similar workflow software
Strong communication and organisational skills
Ability to multi-task and work under pressure
Excellent attention to detail and customer focus
Full working rights in Australia (essential)
About BGIS Power Protect
BGIS Power Protect is part of BGIS Technical Services delivering safe reliable and efficient technical services for clients across Australia. Backed by BGISs global capability (12000 people worldwide) we invest in safe systems supportive teams and career development so our people can do their best work.
Learn more about us here: are an equal opportunity employer and strongly encourage applications from women Aboriginal and Torres Strait Islander peoples LGBTQ individuals and people from culturally diverse backgrounds.
Apply Now
If youre a skilled Service Coordinator looking to join an award-winning employer that values people innovation and career growth wed love to hear from you.
Explore more opportunities at Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
BGIS is a global leader in integrated facility management services. Offering a full range of facility and real estate management services, BGIS partners with clients globally to bring forward innovative solutions.
