Resource Coordinator
Share
Job Location:
Springfield, VT - USA
Monthly Salary:
$ 5637 - 8026
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Requisition ID:50941
Opening Date: 11/21/2025
Closing Date: 12/08/2025
Agency:Department of Human Services
Class Title: SOCIAL SERVICE PROGRAM PLANNER II - 41312
Skill Option:None
Bilingual Option:None
Salary: Anticipated Salary: $5637 - $8026 per month ($67644 - $96312 per year)
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:RC062 Technical Employees AFSCME
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not requireda Resume/Curriculum Vitae (CV) is recommended. When applicable titles that require specific coursework professional license or certification will include a notation requesting the appropriate document(s) be uploaded in theAdditional Documentssection of yourapplication. Failure to upload requested transcripts license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Division of Behavioral Health and Recovery is seeking to hire a Resource Coordinator operating within the Childrens Behavioral Health Care Portal. This position performs complex monitoring activities for youth families and other stakeholders seeking information within the portal; monitors portal requests and provides information when available or makes referral to the Clinical Specialist; maintains CQI data. Researches mental health and social services available in the community to provide resources to individuals making requests through the portal.
Essential Functions
- Serves as a Resource Coordinator for the Division of Behavioral Health and Recovery.
- Utilizes continuous quality improvement activities to report on dashboard outcome measures.
- Researches develops and analyzes programs and services associated with less intensive service needs including but not limited to hotlines warmlines social service supports resource directories and community-based resources to ensure portal requests are resolved.
- Participates in weekly staffing with the interagency Childrens Behavioral Health Planning team.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to the completion of four (4) years of college.
- Requires two (2) years of professional experience in community organization social service work or in program planning and development.
Preferred Qualifications
- Two (2) years of professional experience reviewing requests for services related to mental health healthcare or social service needs including for example case management care coordination resource referral or helpline response.
- Two (2) years of professional experience participating in clinical staffing meetings case presentations or utilization review processes.
- Two (2) years of professional experience researching developing and analyzing programs and services including hotlines social service reports resource directories and community-based resources for a public or private organization.
- Two (2) years of professional experience incorporating feedback from service providers (external agencies) regarding consumers clinical needs and adjusting referrals accordingly to improve and increase access to community-based services and supports.
- Three (3) years of professional experience communicating effectively both verbally and in writing.
- Three (3) years of experience utilizing software applications such as Microsoft Word Excel etc. relative to preparing reports.
Conditions of Employment
- Requires the ability to travel in the performance of job duties.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours:Monday - Friday 8:30am - 5:00pm; 1-hour unpaid lunch
Work Location:600 E Ash St Springfield Illinois 62703
Division of Behavioral Health and Recovery
Child & Adolescent Services
Childrens Behavioral Health Portal
Posting Group:Social Services
About the Agency:
The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy safe and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion Accessibility Responsibility and Equity.
As a State of Illinois Employee you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health Life Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal Sick & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of thehomepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of thehomepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to thecareer portalfor State employees and review theInternal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
IC
Key Skills
- Employee Relations
- ATS
- Workers' Compensation Law
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Administrative Experience
- Human Resources
- Recruiting
- Workday
