Operations & Personal Assistant to the Managing Director

Operations & Personal Assistant to the Managing Director
A role for a disciplined detail-driven operator who brings structure calm and control to a fast-moving environment
Johannesburg R15 000 per month

About Our Client
Our client is a growing efficiency-focused business that prides itself on operational excellence accountability and a culture of ownership. They are driven by systems structure and high performance with a leadership team that values discipline clarity and proactive problem-solving. This role is central to keeping operations running smoothly and supporting the MD in managing priorities people and workflow.

The Role: Operations & Personal Assistant
This role exists to bring order visibility and control to day-to-day operations while ensuring the Managing Director is fully supported both professionally and personally. Acting as the operational backbone youll track progress across projects enforce accountability streamline communication and ensure that tasks and priorities are always moving forward. Your work will enhance productivity reduce stress on leadership and strengthen internal systems.

Key Responsibilities

• Minimum 3 years of experience in an operational administrative or PA role
• Maintain full oversight of open projects tasks and tickets ensuring workflow progresses on schedule
• Follow up with team members and escalate delays or missed tasks early
• Track maintenance reports weekly checklists and recurring routines
• Prepare concise daily or weekly operational summaries for leadership
• Coordinate internal communication between management and technical teams
• Schedule document and follow up on internal meetings and action items
  Collect data from time entries ticketing tools and CRM systems for reporting
• Assist with documenting refining and updating SOPs and checklists
• Maintain internal systems (Microsoft 365 SharePoint Teams ConnectWise) for consistency
• Manage the MDs calendar focus blocks and inbound communication
• Support email triage scheduling and day-to-day admin tasks
• Assist with business and personal organisation tasks such as travel errands and appointments
• Maintain a strong internal culture and professional communication with clients

About You

• 3 years of experience in operations admin assistant or coordination roles
• Exceptionally organised disciplined and detail-oriented
• Strong communicator who can engage confidently across all levels
• Naturally proactive with excellent follow-through
• Calm steady and professional under pressure
• Strong time management with the ability to juggle multiple priorities
• Tech-savvy with experience in Microsoft 365 Teams SharePoint and similar systems
• Enjoys structure processes organisation and order
• Thrives in environments that value accountability and independence
• A self-starter who anticipates needs rather than waits for instruction