Precinct Conference & Events Coordinator
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Job Location:
Sydney Olympic Park - Australia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This position is responsible for developing and maintaining effective relationships to ensure customer satisfaction. Meeting the needs of contracted conference and residential business from compilation of business event order through to on-site management of the event and appropriate event follow up. Reporting to the Precinct Conference & Events Sales Manager the Conference & Events Coordinator is responsible for;
- Coordinating events which includes liaising with the client preparing & distributing banquet event orders and following the hotel billing and follow up procedure
- Conduct and host site inspections with clients & suppliers including follow up.
- Liaise with the Hotel operational teams to ensure exceptional service & successful events are achieved.
- Responsible for pre-event and post event invoicing. Post event invoices to be issued next business day of event completion.
- Handle incoming telephone calls and follow through using own initiative.
- Maintain existing customer base to ensure their business is retained by building and developing relationships.
- Adhere to Hotels rate structure with variations approved by the Conference & Events Sales Manager
- Use of Delphi to accurately record all client requirements including all related block activities.
Qualifications :
- Minimum 1 years experience within the Conference & Events sector within a hotel environment or similar
- An understanding of the Hotels property management system such as Delphi or Opera Cloud
- Ability to work ocassional weekends as required by client or organisation
- A can-do attitude and the drive to go above and beyond to create unforgettable experiences for our clients.
- Have confidence to manage multiple clients at the same time and have meticulous attention to detail
- Strong organisational skills with the ability to effectively prioritise.
- Strong focus and passion for hotel operations.
Additional Information :
Why Join Us
- Be part of a collaborative multi-brand precinct team in a dynamic location.
- Access extensive career development opportunities within Accor Hotels.
- Enjoy exclusive staff benefits discounts and wellbeing programs.
- Play a pivotal role in shaping guest experiences and loyalty in one of Sydneys most exciting hospitality precincts.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
