Support Coordinator

Brisbane - Australia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Making a difference isnt just our purpose its what motivates our people every day. For us work is not about ticking a box. Its about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives.

Together its possible - Plan Partners are one of Australias leading NDIS plan management and support coordination providers with a mission to partner with NDIS participants and their communities to champion possibility and an equal society where everyone can achieve their goals.

As a Support Coordinator you will share in our values such as Customer Always and Everyone Matters providing our participants with ready access to supports so that they can live independently and achieve their goals.

We will set you up for success with specialised training regular coaching sessions and an experienced team who will support you along the way.

At MMS clear expectations help our people Be the Difference.

Support Coordination is a Capacity Building support which means its designed to help NDIS Participants build the skills and confidence to manage their own NDIS plan and supports overtime.

Key responsibilities include:

Ensure customers are connected to the supports and services they require both NDIS and mainstream.
Provide education on the NDIA and help customers understand how to use their plan flexibly to get the most benefit from it.
Work with customers to understand choice and control and dignity of risk.
Assisting customers to build and maintain a resilient network of formal and informal supports.
Working with the customer to understand funding identify what a good provider looks like and their expectations of the service.
Working with customers to develop capacity and resilience in their network.

To be considered for this role you will possess the following

The passion to work in the Disability sector
Flexible working arrangements
The desire to develop your career with us as we continue to grow
Proven experience in Portfolio and Stakeholder Management
Sound knowledge of Microsoft Office applications.
Some understanding of the NDIS and associated legislation would be advantageous

What we can offer you:

Novated leasing benefits and discounts
12 weeks paid parental leave and access to our Parents Portal
Comprehensive learning and development opportunities to support your career growth
Sonder digital wellbeing platform providing personalised support 24/7 plus annual flu vaccinations
Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
Exempt Employee Share Plan

Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.

We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples those caring for someone or living with a disability LGBTQIA and culturally diverse applicants to apply.
We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process please contact us at

Required Experience: