Payment Operations Specialist
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Payment Operations Specialist
Why join Tipalti
Tipalti is the AI-powered platform for finance automation elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable global payouts procurement employee expenses corporate cards supplier management tax compliance and treasury. Tipalti partners with leading financial institutions such as Citi Wells Fargo J.P. Morgan and Visa enabling over 5000 global companies to efficiently and securely pay millions of suppliers and payees across 200 countries and territories in 120 currencies.
At Tipalti we pride ourselves on our collaborative culture the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do and keen to get the job done. Tipalti offers competitive benefits a flexible workplace career coaching and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
Founded in Israel in 2010 Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv Plano Toronto Vancouver London Amsterdam Tbilisi and Medellin.
In this role you will be responsible for:
- Monitoring and verifying the smooth operation of the Tipalti payments platform.
- Working with Tipaltis engineering team to troubleshoot and resolve operational issues in a timely fashion.
- Interacting with Tipaltis partners to troubleshoot and resolve operational issues in a timely fashion.
- Providing operational and technical support to Tipaltis internal teams.
- Sharing product feedback with Tipaltis Product and R&D teams to continuously improve the quality and efficiency of the Tipalti global payments platform.
About you
- BA in Economics Business Administration Finance or equivalent that demonstrates quantitative and analytical orientation.
- Solid experience in payment operations bank operations and/or transaction processing (or similar functions)
- Strong background in operational or technical support at a SaaS company or within the Fintech industry (preferred)
- Ability to think analytically to address and resolve time-critical payments issues
- Proven ability to read debug and understand HTML code API calls etc. an advantage
- Advanced Excel skills including pivot tables lookup functions etc. (preferred)
- Experience in working with CRM systems (Salesforce Zendesk) an advantage
- Passionate for customer support and customer advocacy
- Excellent written and oral communications skills
- Detail-oriented and well organized.
- Able to work in a fast-paced deadline-driven environment
Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited LLC (both are hereinafter referred to as SDS). Any potential employment and/or consulting arrangements entered into as it relates to this job opening will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting or for any issues arising out of or related to this job posting.
Our Mission
Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch GoDaddy Roku and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust reliability and innovation. Tipalti means we handled it - a mission to which we are constantly committed.
Accommodations
Tipalti champions inclusive teams in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups and maintain an equitable Talent Acquisition process that is free from discrimination.
As an equal opportunities employer Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process including access to alternate formats of materials meeting spaces or other accommodations that could better enable your full participation please reach out to for assistance.
Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process please refer to our Job Candidate Privacy Notice below:
Job Candidate Privacy Notice Tipalti
Experience:
IC
Key Skills
- Financial Services
- Information Technology
- Cost Control
- Corporate Risk Management
- Law
About Company
Tipalti delivers smart payables that elevate modern business. Let’s bring scale, efficiency, and focus to your business through fully automated, end-to-end solutions.
