DT&A Senior Business Analyst, ITE

• Act as Senior Business Analyst and Lead Product Owner (scrum agile methodology)
  • Gather and translate business requirements into detailed functional and technical specifications.
  • Assess how the requirements fit in the business process landscape and how they can be incorporated in the Core Model.
  • Ensure documentation is up to date.
  • Actively communicate with team members IT Project Manager and Software Developer Lead about the work and project status.
  • Lead the delivery of a development software scrum team
• Participate in the core team 3rd level support and expert
  • Actively escalate issues to Service Manager and Software Developer Lead.
  • Analyze and troubleshoot system issues in 2nd or 3rd level depending on project requirements liaise with network administrators system analysts and software engineers to assist in resolving problems with software products or company software systems.
  • Help support the business in the creation and reporting of the test cases and in their data/systems migrations.
  • Support regions in their Change Management and Adoption processes.
  • Deployment and Rollout of our Front office system - ATLAS.

• What will be your duties & responsibilities

• Learn and understand Global and Regional portfolio and business needs to drive convergence towards the Front Office strategy
• Analyze business needs and processes and identify how it is/can be achieved in ATLAS. Analyze and transform whenever possible a specific local need to a core functionality. Analyze complex issues and problems and provide effective solutions.
• Coordinate communication between Global Regional IT teams internal LDC teams that might be involved in the implementation of a new feature (Data Integration Network satellite apps etc.).
• Foster and facilitate the Change Management Process in region.
• Ensure products deliverables are properly documented and with adequate reference material
• Analyze Clean-up and Migrate Master Data and Transactional data from Legacy to Target systems.
• Actively participate in ATLAS Deployment/Rollout activities as per the project requirements.
• More specifically oversee:
• Requirements Management: Elicitation understanding and documentation of business requirements.
• Functional and technical Specifications: Review and finalize functional specifications. Refine with Dev team.
• Testing: Provide guidance and support the regional business during the test campaigns.
• Level 3 Support: Provide level 3 support. Investigate reported issues confirm business impact/urgency and properly categorize the incidents
• Process Improvement: Identification of process gaps and providing improvement plans to the Build and Run processes.
• Build and Maintain data management and data migration tools and processes.
• System Configuration User trainings and hyper care support activities for Deployment/Rollout projects.

Qualifications :

• Bachelors or masters degree in business or computer science
• Location based in Gurugram

Additional Information :

• Ability to move easily across different projects and initiatives to prioritize and manage many open cases at one time.
• Curiosity and eagerness for exploring and understanding complex business processes.
• Deep critical thinking attitude to be able to manage ambiguity and complexity comfortably.
• Quick learner on new domains ramp up on knowledge curve easily ability to work independently and with little prompting.
• Inclination to make improvements find new ideas and challenge the status quo.
• Excellent in execution with natural sense of duty and urgency to drive the change.
• Excellent teamwork communication & collaboration skills.
• Strong analysis synthesis and communication capacity (written and oral) ability to negotiate and influence both internally and externally.
• Business analysis User story writing backlog management.
• Incident analysis and incident management.
• Enhanced query with SQL.
• Understanding of basic (API) data integration and database (SQL) concepts.
• Excellent written and oral communication skills (in English)

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity equity and inclusion.

LDC encourages diversity supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value both for our business and for other value chain stakeholders: our people our business partners the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

• A workplace culture that embraces diversity and inclusivity
• Opportunities for Professional Growth and Development
• Employee Recognition Program
• Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members along with monthly wellness awareness sessions.
• Certified Great Place to Work

Remote Work :

No

Employment Type :

Full-time