Ecommerce BPO Product Trainer Cebu City
Share
Job Location:
Cebu City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About the job: Trainer - Ecommerce (Cebu) Onsite
Nature Of the Account: Ecommerce
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule Rest Days: 24x7
Educational Requirement:
- Finished at least 2 years in college without back subject/s
Work Experience:
- Minimum 1 year experience as a trainer
- Preferred: Retail background but can be a trainer for any customer service accounts
- Good communication skills
Responsibilities:
- Training Needs Assessment: Identify skill gaps and training requirements through surveys interviews and performance analysis.
- Curriculum Development: Design and develop training programs including materials presentations and online resources tailored to different departments and skill levels.
- Training Delivery: Conduct training sessions workshops and seminars using various methods like lectures interactive activities and simulations.
- Evaluation and Improvement: Assess the effectiveness of training programs through assessments feedback and performance metrics and make necessary adjustments.
Key Skills
- B2B Sales
- Customer Service
- Communication skills
- Outbound Sales
- Account Management
- Upselling
- Customer Support
- Data Mining
- 3G
- Human Resources
- Internet Of Things
- 4G/LTE
