Sales Operations & Support Specialist
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Job Location:
Mandaluyong - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
JoinaHigh-PerformanceCultureThatDrivesInnovationandExcellence
AtVertivwedontjusthiretalent - criticaldigital infrastructurewearescalinguptomeetthedemandsofAIdatacentersandnext-gentechnologyandweneedboldhigh-performingindividualslikeYOUtotakeustothenext level.
WhyVertiv
- High-PerformanceCulture:Weempoweryoutothinkbigexecutewith excellenceanddeliverimpact.Ourperformance-drivenmindsetrewardsthose whochallengethestatusquo50CEOAwardsaregivenannuallytorecognize toptalentmoving the needleforward.
- LeadershipWithoutLimits:LeadershipatVertivgoesbeyondjusttitlesitsaboutaccountabilitytrustandownership. Ourleadersengageanddrivewithcollaborationinnovationandcustomer-centricthinkingsettingthefoundationfor anaction-focused culture.
- Limitless Growth & Learning:We believe in continuous development. Whether throughrotational programs or high-impact projects youll have the opportunity toexpand your expertise and grow your career.
- APlaceforEveryone:OurcommitmenttoInclusionensuresthatallemployees uniquestrengthsandperspectivesarevalued.Yourvoicemattersyourgrowthis prioritized and your success is celebrated.
JOB SUMMARY:
The role plays a critical role in supporting the sales teams by ensuring accurate quote processing rebate tracking and operational efficiency. This role bridges commercial operations finance and customer excellence to drive performance and compliance across the team.
Job Responsibilities:
- Manage quote creation validation and submission using internal tools (e.g. Oracle CRM Vertiv Configurator).
- Coordinate with field sales application engineers and finance to ensure timely and accurate order processing.
- Maintain customer data integrity and support PO validation workflows.
- Maintain a centralized database of rebate contracts and agreements.
- Prepare monthly rebate provision reports for Finance ensuring accuracy and audit readiness.
- Track rebate eligibility usage and expiration to support commercial decisions.
- Collaborate with legal and finance teams to validate rebate terms and compliance.
- Help solve inefficiencies in sales support and rebate workflows and propose actionable improvements.
- Help process improvement lead and customer excellence director to organize internal workshops and feedback sessions to enhance customer experience and operational alignment.
- Support training and documentation for new tools processes and compliance updates.
Job Qualifications:
- Bachelors degree in business Finance or related field.
- 5-7 years of experience in sales operations commercial support or financial analysis.
- Proficiency in CRM systems (Oracle Salesforce) Excel and Power BI.
- Strong analytical skills and attention to detail.
- Excellent communication and cross-functional collaboration abilities.
- Experience with rebate programs or contract management is a plus.
- Willing to work on full-onsite and mid-shift in Mandaluyong.
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: . . Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more
