DLQA Program Specialist
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Job Location:
Richmond, VA - USA
Monthly Salary:
$ 62135 - 71455
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Title: DLQA Program Specialist
State Role Title:Prog Admin Specialist II
Hiring Range: $ 62135 - $71455
Pay Band: 5
Agency: Department of Motor Vehicles
Location:Richmond VA
Agency Website:
Recruitment Type: Agency Employee Only - A
Job Duties
The Virginia Department of Motor Vehicles (DMV) is seeking a Driver Licensing Quality Assurance Program Specialist. The Driver Licensing Quality Assurance department supports DMVs mission by conducting all commercial vehicle pre-trip inspections and road skills testing providing oversight and auditing of all driver training schools driver improvement clinics and third party testers regulated by the Virginia Department of Motor Vehicles to ensure compliance with regulations and statutory requirements.
This position serves as the agencys subject matter expert for the Commercial Skills Test Information Management System (CSTIMS) tablet testing equipment and compliance functions within the driver certification and examiner program. Acts as a liaison between DMV IDEMIA and third-party stakeholders to resolve technical issues implement updates and maintain communication regarding process improvements. Manages the statewide scheduling of driver certification examiner training programs oversees audit tracking for driving schools and represents the agency during annual APR and FCMSA audits.
The Virginia Department of Motor Vehicles (DMV) headquartered in Richmond Virginia serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered additionDMVserves many businesses including dealers fuel tax customers rental companies driving schools other state agencies local governments and non-profit upon five fundamental core values: Trustworthiness Respect Accountability Integrity and Teamwork (TRAIT). We dont just talk about our core values. We live them!
Minimum Qualifications
Comprehensive knowledge of driver licensing laws and regulations including state and federal standards (e.g. AAMVA FMCSA CDL)
Strong technical aptitude with ability to troubleshoot software and hardware issues
Advanced computer skills including record management and audit tracking within DMV systems (e.g. CSTIMS MySelect)
Strong knowledge and experience with DMV operations
Problem-solving skills to address discrepancies in testing or audits and resolve operational challenges
Skilled at training delivery documentation and process improvement
Excellent communication organization and time management abilities
Additional Considerations
N/A
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).
Submission of an online application is required. DMV does not accept applications resumes cover letters any other format. When applying for jobs please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact for assistance. Minorities individuals with disabilities Veterans and people with National Service experience are encouraged to apply. EEO/AA/TT
Contact Information
Name: DMV Employment
Phone:
Email:
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Required Experience:
IC
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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