Program Manager
Job Description
Organizational Summary
Union Settlement is an East Harlem based nonprofit organization founded in 1895. For 128 years Union Settlement has provided critical and innovative programming to children youth families and older adults. As a pioneer of the settlement house movement Union Settlement continues to meet the needs of the ever-changing East Harlem community through its core programs. Through these programs New Yorkers gain opportunities develop skills and become empowered to pursue and achieve their dreams.
Today Union Settlement provides services through 33 program sites in approximately 28 locations. Union Settlements current programmatic portfolio includes 8 core program areas: Early Childhood Education Youth Services (including after school programs) Family Services (including the Family Enrichment Center and the Family Childcare Network) the East Harlem Community Partnership Adult Education Mental Health Services Older Adult Centers and Economic Development. Union Settlement serves more than 10000 individuals and nearly 1000 businesses every year.
Strengthened by a dynamic diverse and collaborative workforce of more than 350 employees Union Settlement also serves as a connector convener and advocate for East Harlem and its partners. To learn more about Union Settlement visit
Position: Program Manager
Department: Youth Development and Opportunity
Reports to: Deputy Director
Hours: Full-Time
Salary:$68500
FLSA: Exempt
Location: On-site
PositionSummary:
The Program Manager will assist in the leadership management and motivation of the Youth Services department. The Program Manager will oversee four Program Directors and manage the Middle School or Elementary School/Center-based and DYCD-funded programs. The Program Manager will oversee all programs day-to-day operations including hiring training evaluating supervising staff program development managing relations with schools and program partners managing the programs budget and meeting all contractual obligations. The Program Manager will also be responsible for marketing the programs to target communities and schools representing the program at off-site meetings and conferences and establishing relationships as necessary. The Program Manager will ensure all program guidelines are being followed and contractual obligations are met.
Responsibilities:
- Supervise program staff including hiring and managing staff and completing annual performance evaluations.
- Ensure that DYCD Connect is updated and all contractual obligations and requirements; participant attendance; work scopes; program activity schedules; and staffing.
- Ensure a strong relationship between the school day curriculum and the SONYC/COMPASS programs.
- Build and maintain strong professional relations with School Principal and key school faculty members to ensure the programs meet programming milestones.
- Plan and implement regular site visits to school and center locations.
- Plan and execute regular weekly SONYC/COMPASS Program Director meetings.
- Ensure DYCD & COMPASS milestones are being met in collaboration with each of the Program Directors
- Managing the COMPASS Theme Teams projects quarterly including completion of program reports.
- Ensure that each location is developing and implementing STEM activities to meet DYCD requirements.
- Manage other privately funded contracts related to SONYC & COMPASS programs
- Provide training ongoing support and supervision of all SONYC & COMPASS programming.
- Collaborate with Youth Services Leadership Team as needed for support and guidance for program development.
- Participate in Youth Services programmatic committees.
- Develop new initiatives to meet the ongoing needs of the Youth Services Department.
- Conduct weekly site visits to support off-site programs.
- Attend committee meetings programmatic meetings departmental meetings agency-wide leadership staff meetings and grant-related meetings.
- Additional duties as assigned by the Deputy Director
- Program Staff Support and Professional Development
- Provide day-to-day supervision of program staff and report to the Deputy Director.
- Four Program Directors (Middle School or Elementary School/Center-based & DYCD funded programs).
- Work under the supervision of the Deputy Director.
- Fill in for Program Directors as needed in absence or transition.
- Support Human Resources for program staff including onboarding and orientation employee paperwork benefits administration timesheets pay-time off and medical leave.
- Collect and review evidence with a staff of their accomplishments meeting goals.
- Support staff in coordinating culminating events.
- Foster a proactive learning community among staff members and key program stakeholders to encourage best practices interdepartmental collaboration and continuous program improvement.
- Foster internal and external strategic professional development opportunities for staff (including but not limited to study groups peer working groups retreats training conferences etc.)
Qualifications:
- Bachelors Degree in School Counseling Education or related field and demonstrated experience working with a wide range of participants to motivate urban youth ages 13 to 24 preferred.
- Three years of successful supervision of staff.
- Successful completion of background and criminal record checks fingerprinting checks and reference checks is required.
- Strong organizational verbal written and budgeting skills.
- Demonstrated computer skills.
- Skilled in navigating the multilayers of leadership in DYCD DOE and DOH
- Demonstrated ability to perform multiple tasks effectively in a fast-paced challenging and constantly changing environment.
- Demonstrated understanding of the challenges facing youth in an urban setting.
- An innovative and patient professional dedicated to serving youth in an urban setting.
- Bilingual (English/Spanish) is a plus.
CO R E CO M P E T E N C IE S
- Leading Others:Createsasenseofurgencythroughouttheorganizationontheimportanceofachievingoutcomes.Inspiresinfluencesandenablesteammemberstoreachtheirgoals
- Facilitating Change:Approaches challenges with creativity and flexibility. Demonstrates analytical thinking. Guides change to meet Union Settlements goals.
- Managing Performance:Evaluates and revises goals semi-annually with the team. Provides consistent supervision anddocuments performance highlights and concerns
- Applying and Developing Expertise:Embraces and leads the team to achieve milestones.Seeksandsupportsprofessionaldevelopmentopportunitiesforteammembers.Managesfinancesandbudgets effectively
- Communicating and Collaborating:Listens well and actively engages with others with honesty and integrity and holdsteam accountable to the same standard
Union SettlementsDiversityEquity &InclusionCommitment
Union Settlement is an equal opportunity employer. They do not discriminate on the basis of race color religion marital status age national origin physical or mental disability gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.