Customer Services Specialist II
Share
Job Location:
Decatur, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Services Specialist II
University Advisement Center
Georgia State University
TheUniversity Advisement Centeris looking to hire aCustomer Service Specialist IIto staff the front desk operations at our Clarkston campus.
WHAT MAKESThe University Advisement Center A GREAT PLACE
Generous benefits including health dental vision tuition assistance retirement etc.
A knowledge-sharing organization that works collaboratively with diverse partners.
Professional development opportunity and mentorship
A rapidly growing center within an academic setting
HERE IS WHAT YOU WILL DO
- Provide information about departmental policies procedures and regulations to students faculty staff and the general public who may come to the office.
- Coordinate phone traffic for the office
- Supervise student assistants
- Schedule appointments for staff
- Coordinate the petition process to include data tracking
- Inventory and order office supplies as necessary
- Take minutes at staff meetings
- Coordinate use of office conference rooms
- Coordinate morning and afternoon mail and faxes; send out to designated mailboxes
- Create monthly reports to include monthly traffic to office petitions phone and academic forms
- Assist with any special projects
These positions are integral to these offices running smoothly. It is expected that the successful candidate will open and close the office each day.
Minimum Hiring Qualifications:
High school diploma or GED and two years of customer service administrative or office experience; or a combination of education and related experience.
To be fully considered for this position all candidates must submit the following at the time of submission:
A complete and accurate GSU application Resume Cover Letter (Recommended)
Finalcandidates must provide three professional references.
Required Experience:
IC
Key Skills
- Criminal Justice
- Account Payable
- Economics
- Front End
- Facilities Management
- Domestic
About Company
With seven campuses throughout metro Atlanta, the university provides its world-class faculty and more than 51,000 students with unsurpassed connections to the opportunities available in one of the 21st century’s great global cities.
