Customer Service Representative
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
About Aspire Health
Aspire Health is a patient-centered healthcare organization committed to delivering high-quality support with compassion professionalism and integrity. Our remote customer service team is essential to ensuring a positive experience for patients caregivers and partners nationwide.
Aspire Health is seeking a Remote Customer Service Representative to serve as a key point of contact for patients caregivers and internal partners. This role is ideal for individuals who are professional detail-oriented and passionate about delivering exceptional service all while enjoying the flexibility of remote work.
Responsibilities
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Answer inbound calls emails and online inquiries professionally
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Assist patients and clients with general questions services and scheduling
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Resolve issues efficiently while maintaining a calm empathetic approach
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Accurately document all interactions in internal systems
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Maintain strict confidentiality and follow HIPAA guidelines
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Escalate complex issues to the appropriate department when necessary
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Provide consistent high-quality customer support
Qualifications
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Must currently reside in the United States
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High school diploma or equivalent required
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1 year of customer service experience preferred
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Healthcare or call center experience is a plus
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Excellent communication and interpersonal skills
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Strong attention to detail and problem-solving abilities
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Comfortable working independently in a remote environment
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Reliable internet connection and a quiet workspace
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Basic computer and data entry skills
Benefits
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Competitive hourly pay
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Flexible work schedule
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100% remote position
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Paid training
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Opportunity for growth within a reputable healthcare organization
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Supportive and professional team environment
Why Join Aspire Health
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100% remote position (U.S. residents only)
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Flexible hours
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Meaningful work that positively impacts lives
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Competitive compensation and growth opportunities
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Professional respectful and inclusive work culture
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
