MAC Development Director
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Job Location:
Ho Chi Minh City - Vietnam
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Role Purpose
Director of MAC Management oversees the entire lifecycle of the Manulife Agency Center (MAC) from recruitment and setup to daily operations and eventual liquidation. This role ensures that MACs are effectively established operate efficiently and comply with both internal standards and external regulations. It requires strong coordination across multiple departments and stakeholders to drive performance and maintain operational excellence including managing the Agency Office Network in collaboration with CRE team.
Responsibilities:
1. MAC Recruitment & Setup Support
Collaborate with GTF Admin team to prepare interview documentation including candidate verification and business plan review.
Facilitate the interview process: manage results issue appointment/ challenge/ rejection letters.
Coordinate with internal stakeholders (Brand Agency Marketing CRE ABM RH PSM) to execute MAC setup: office building validation location verification renovation planning and organize and support MAC opening ceremonies.
2. MAC/Agency Offices Operations Management
Partner with ABM and PSM to monitor and enhance MAC/Agency Offices performance using tracking reports and KPI reviews.
Oversee MAC liquidation process: Receive and validate liquidation requests; Conduct debt counting and asset recovery and Ensure all MAC-related documentation is properly recorded and filed.
3. Stakeholder Engagement
Internal Communication: Collaborate with departments including ASBD MBA ABM Marketing CRE Operations IT.
External Communication: Engage with MAC Directors (MACD) Regional Heads (RH) and PSM to ensure alignment and execution.
Required qualifications:
Bachelors degree in Business Administration Management or related field.
Minimum 8 years of experience in agency development operations or business strategy.
Proven leadership and project management skills.
Strong stakeholder management and communication abilities.
Experience in insurance or financial services is a plus.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Director
Key Skills
- Fundraising
- Management Experience
- Biotechnology
- Clinical Development
- Clinical Trials
- Research & Development
- Training & Development
- Grant Writing
- Economic Development
- Leadership Experience
- Public Speaking
- Product Development
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
