Accounts Manager (US Staffing)

Bangalore - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview

TekWissen Group is a workforce management provider throughout India and many other countries in the world.

Job Title: Accounts Manager (US Staffing)

Location: Bangalore

Work Type: Onsite
Job Type: Full Time

Experience:10 to 14Years

Job Description:

The Accounts Manager plays a key leadership role in driving client satisfaction business growth and revenue expansion within the US Staffing division.
This position involves managing strategic client relationships identifying business opportunities and ensuring consistent delivery of staffing solutions that align with client expectations and organizational goals.

Roles and Responsibilities:

Relationship Building & Client Management:

Act as the primary point of contact for assigned clients maintaining strong long-term relationships.
Develop a deep understanding of each clients business model hiring patterns company culture and workforce needs.
Conduct regular business reviews with clients to ensure satisfaction address challenges and identify opportunities for partnership growth.
Build trust-based relationships through transparent communication prompt issue resolution and consistent service excellence.
Revenue Generation & Business Growth
Develop and execute strategic account plans aimed at increasing revenue and profitability within assigned accounts.
Identify cross-selling and up-selling opportunities for additional staffing services (e.g. contract staffing permanent placement RPO etc.)
Achieve quarterly and annual revenue targets through effective client retention and new business development.
Monitor and analyze account performance metrics to drive continuous improvement and meet financial objectives.
Collaborate with the sales and recruitment teams to respond to new business opportunities proposals (RFPs/RFQs) and client Improvement & Service Delivery Enhancement
Ensure high-quality staffing delivery through close coordination with recruitment onboarding and operations teams.
Track client satisfaction metrics and feedback to identify service gaps and areas for improvement.
Implement continuous process improvements to enhance the client experience reduce turnaround time and improve candidate quality.
Support clients with market intelligence talent insights and industry trends to strengthen their workforce strategies.
Serve as an escalation point for client concerns ensuring timely and effective resolution.

Business Process & Operational Improvement

Analyze account performance data to recommend business process improvements within the US Staffing operation.
Work closely with internal leadership to streamline workflows optimize recruiter performance and align business operations with client goals.
Identify opportunities for automation technology integration and workflow efficiencies to improve overall productivity.
Contribute to strategic planning forecasting and budgeting processes for the staffing division.

Qualifications

Bachelors degree in Business Administration Human Resources or related field
10 14 years of experience in US Staffing Recruitment with at least 2 years in an account management or client-facing role.
Strong understanding of US hiring practices compliance and employment laws.
Proven track record in revenue growth client retention and account expansion.
Excellent communication negotiation and presentation skills.
Experience with CRM and ATS tools (e.g. Bullhorn Jobdiva Ceipal etc.).

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview TekWissen Group is a workforce management provider throughout India and many other countries in the world. Job Title: Accounts Manager (US Staffing) Location: Bangalore Work Type: Onsite Job Type: Full Time Experience:10 to 14Years Job Description: The Accounts Manager plays...