Service Manager Zimbabwe

Harare - Zimbabwe

Monthly Salary: 18500 - 18500

Experience Required: 5years

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Service Manager

Location: Harare Zimbabwe

Experience Required: 7-10 Years

Are you ready to drive change across service operationsimproving productivity increasing profitability and ensuring customers always get it fixed right the first time

Restore Talent is searching for a proven Service Manager to lead a high-performing team for an international distributor in the agriculture and construction equipment sector.

What youll do:

Take ownership of service operations in both field and workshop environments ensuring timely quality repairs with close to zero redo work.
Lead and inspire a team of technicians cultivating apprentices into lead technicians.
Build lasting relationships with suppliers and clients making the service division the primary reason customers choose us.
Develop new service offerings optimize resource utilization and ensure best-in-class health and safety standards.
Use your expertise in KPIs to transform service into the companys leading profit driver.

Who you are:

Experienced in running profitable service operations for first-class distributors (7-10 years minimum).
Driven to boost departmental resultsproductivity profitability and first-time repair success.
Skilled at service administration invoicing and stakeholder engagement.

Whats on offer:

A combined fixed salary and performance-based monthly incentive.

Ready to elevate service standards and be the leader who makes every fix count

Requirements

710 years experience with a first-class distributor in a similar industry (agriculture or construction equipment)
Proven track record running a profitable service organization
Strong leadership in both field and workshop operations
Ability to organize timely quality repairs with no rework
Skilled in supplier relationships service support and training
Team development: able to build technicians from apprentice to lead level
Strict adherence to health and safety standards
Accurate and timely service administration and invoicing
Expertise with service KPIs and profit generation for the department

Benefits

Combined fixed salary
Monthly performance incentive based on department profitability gross margin and recovery against sales over the last 12 months
Exact package to be discussed and agreed upon

Required Skills:

710 years experience with a first-class distributor in a similar industry (agriculture or construction equipment) Proven track record running a profitable service organization Strong leadership in both field and workshop operations Ability to organize timely quality repairs with minimal rework Skilled in supplier relationships service support and training Team development: able to build technicians from apprentice to lead level Strict adherence to health and safety standards Accurate and timely service administration and invoicing Expertise with service KPIs and profit generation for the department

Required Education:

Relevant graduate or bachelors degree

Service ManagerLocation: Harare ZimbabweExperience Required: 7-10 Years Are you ready to drive change across service operationsimproving productivity increasing profitability and ensuring customers always get it fixed right the first timeRestore Talent is searching for a proven Service Manager to le...