Billing Specialist

National Real Estate Insurance Group

Job Location:

Kansas City, KS - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Position Title:Billing Specialist

Reports to:Billing Manager

Position Objective: Work with Billing team to ensure timely payment of client accounts receivable to prevent financial losses.

Essential Functions

Collects past due accounts receivable by calling customers
Answers client phone calls to answer billing related questions
Follows up on problem accounts; obtains information from customers producer or associate assigned to account.
Notifies sales of intent to cancel insurance for non-payment; sends requests to appropriate associate to process cancellation of insurance for non-payment in compliance with cancellation guidelines.
Makes recommendations to Billing Manager regarding account write-offs.
Oversees follow-through efforts on collections resulting from audits.
Monitors and analyzes receivables reports.
May process accounts receivable direct debit payments using electronic transfer (ACH) software.
Makes positive contribution to customer satisfaction and constantly strives to improve service to the customer.
Communicates in a positive manner to contribute to a cohesive pleasant work environment.
Protects the confidentiality of all information learned by performing the duties of the position.
Could be responsible for month-end closing of assigned agencies.
Assist in sending Escrow Billing Lenders for Renewals
Assist with Client & Billing Specialist large client requests as needed
Assist with deposits as needed
Prepare all client refunds
Regular and predictable attendance
Other duties as assigned

Basic Qualifications

Bachelors degree preferred
Ability to understand and carry out verbal and written instructions; ability to meet deadlines and be able to handle a heavy workload.
Strong working knowledge of Microsoft Products i.e. Outlook Word and Excel.
Ability to learn other software systems used throughout our company.
Attention to detail and ability to multi-task is a must.
Demonstrated ability to instill confidence and comfort with customers to facilitate account collection using high degree of tact and diplomacy
Excellent written and verbal communication skills
Very strong organization skills are required

National Real Estate Insurance Group LLC is an at-will organization and this document does not serve as an employment contract. This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications and additional tasks may be assigned by a supervisor.

Required Experience:

Position Title:Billing SpecialistReports to:Billing ManagerPosition Objective: Work with Billing team to ensure timely payment of client accounts receivable to prevent financial losses.Essential FunctionsCollects past due accounts receivable by calling customersAnswers client phone calls to answer b...