Customer Service Specialist

Richardson, TX - USA

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Customer Service Specialist

This role is a 3-month temporary assignment responsible for supporting Regional Distribution Centers (RDCs) by reviewing bundled order submissions identifying sourcing optimization opportunities and helping reduce transportation costs returns and fulfillment issues. The coordinator works closely with internal stakeholders to evaluate alternate sourcing options and investigate order exceptions.

LOCATION: Richardson Texas 75080
POSITION: 3-month Contract
SCHEDULE: 8AM - 5PM on site
PAYRATE: 25.00 hour

Key Responsibilities

From customer orders evaluate product availability across alternate RDCs or sourcing locations.
Analyze potential substitutions (e.g. changing to location X) and assess impacts on:

Transportation miles
Cost efficiency
Customer service levels

Identify orders that may result in returns discrepancies or fulfillment challenges.

Qualifications / Skills

Strong SAP experience
Analytical and problem-solving skills
Attention to detail with the ability to review multiple orders efficiently
Understanding of distribution center operations and logistics trade offs
Effective written and verbal communication skills
Ability to collaborate cross functionally during a time bound assignment

Pre-Employment Screening:
Please note that all offers of employment are contingent upon the successful completion of a background check and drug screening based on local state and federal laws in your region. This process is designed to ensure the safety and integrity of the workplace. Minor offenses will not necessarily disqualify a candidate from consideration and all situations are reviewed by HR for compliance with local laws and hiring requirements for the role.

About Staff Perm
Staff Perm is an Award Winning and Certified Small Business Enterprise utilizing a staff with over 20 years of staffing and placement experience to simplify the employee recruitment process.
2221 Lakeside Blvd. Suite 1120 Richardson Texas 75082

Customer Service SpecialistThis role is a 3-month temporary assignment responsible for supporting Regional Distribution Centers (RDCs) by reviewing bundled order submissions identifying sourcing optimization opportunities and helping reduce transportation costs returns and fulfillment issues. The co...