Customer Service

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Service Italian-Speaking

Location: Lisbon Portugal

Start Date: 20 November 2025

Contract Type: JD

Work Model: On-Site

Schedule: Monday to Sunday 08:0017:00 or 09:0018:00 (rotative shifts)

Days Off: 2 rotative days

(Later stage may change to 24/7 rotation TBC by client)

Salary & Compensation:

Base Salary: 1000 gross x 14 months
Bonus: 100 gross x 11 months
Meal Allowance: 7.23 per day
Transport Allowance: 20 per month
Health Insurance: Active from day 1 (employee contribution) free after 6 months

Relocation & Benefits (Lisbon only):

Airfare reimbursement after 6 months (up to 400 economy class)
Shared apartment for up to 12 months (280/month utilities included and discounted directly from payslip)

Requirements:

Native/fluent Italian good English proficiency
Minimum 1 year of experience in customer service telesales account management or customer success ideally linked to business development
Proven sales awareness and ability to influence seller success (mandatory)
Candidates must not have previously worked for Byte Dance in any LOB BPO or country

Additional Notes:

This role focuses on providing customer support and sales guidance within a fast-paced international environment. Ideal candidates demonstrate strong communication adaptability and proactive engagement with sellers to drive success.

Job Title: Customer Service Italian-Speaking Location: Lisbon Portugal Start Date: 20 November 2025 Contract Type: JD Work Model: On-Site Schedule: Monday to Sunday 08:0017:00 or 09:0018:00 (rotative shifts) Days Off: 2 rotative days (Later stage may change to 24/7 rotation TBC by client) Salary & C...