ImportExport Ocean Operation Executive

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profile Job Location:

Phnom Penh - Cambodia

profile Monthly Salary: Not Disclosed
Posted on: 08-11-2025
Vacancies: 1 Vacancy

Job Summary

Main Responsibilities:

Shipment Handling:

  • Coordinate with suppliers logistics providers and internal teams to ensure smooth shipment execution.
  • Monitor shipment schedules ensure on-time delivery and manage shipment related updates.
  • Verify and confirm shipping instructions packing lists and cargo readiness. Support inbound and outbound shipment processes to meet customer requirements.

Documents and Systems Updates:

  • Prepare check and maintain all required shipping and supplier documents (POs invoices contracts etc.).
  • Ensure all data and shipment records are updated accurately in the companys ERP or operational system.
  • Maintain proper filing and traceability of supplier records and communications. Support supplier registration and onboarding documentation.
  • Communication & Coordination:
  • Act as the main contact point between suppliers and internal teams (purchasing logistics finance and customer service).
  • Communicate proactively with suppliers to confirm order status resolve issues and maintain good relationships.
  • Coordinate with internal teams to align on forecasts order changes or shipment delays.
  • Facilitate information flow and ensure all stakeholders are updated in a timely manner.

Customer Service & Problem Solving:

  • Handle supplier- or shipment-related issues quickly and professionally.
  • Coordinate with relevant departments to investigate root causes and implement corrective actions.
  • Ensure service excellence by providing clear updates and solutions to both suppliers and internal customers.
  • Follow up on claims damages or discrepancies to achieve resolution.
  • Compliance & Reporting:
  • Ensure all supplier operations comply with company policies quality standards and regulatory requirements.
  • Support supplier performance reviews and audits.
  • Prepare and submit periodic reports (supplier performance cost analysis KPI tracking etc.)
  • Contribute to continuous improvement initiatives in supplier management operations.

Qualifications:

  • Bachelors degree or related field of Logistics Business.
  • 13 years of experience in supplier management procurement or logistics operations.
  • Strong attention to detail and accuracy in documentation and reporting.
  • Good in Microsoft Office and operational systems.
  • Proficiency in Microsoft Office (Excel Word PowerPoint) and ERP or data management syst
  • English language (spoken and written) and Chinese as a plus.

Key Competencies:

  • Excellent communication and coordination skills.
  • Strong analytical and problem-solving abilities.
  • Proactive responsible and customer-oriented mindset.
  • Ability to handle multiple tasks and work under pressure.
  • Team player with positive attitude and adaptability
Main Responsibilities: Shipment Handling: Coordinate with suppliers logistics providers and internal teams to ensure smooth shipment execution. Monitor shipment schedules ensure on-time delivery and manage shipment related updates. Verify and confirm shipping instructions packing lists and cargo rea...
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Key Skills

  • Air Freight
  • Federal Agencies
  • Data Entry
  • Customer Service
  • Freight Forwarders
  • Customs Clearance
  • AES
  • Customs Regulations
  • Process Documents
  • External Customers
  • Necessary Documents
  • DHL
  • Customs Brokers
  • Ensure Compliance
  • Logistics