Agent Branch Support Subscription & Longterm
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Job Location:
Monthly Salary:
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
As an Agent Branch Support Subscription & Long-term you will play a vital role in the daily operations and support of our branches. You will ensure smooth handling of renewals payment issues customer requests and branch communication. Your responsibilities include:
YOUR ROLE AT SIXT
- You monitor and manage contract renewals for subscription and long-term rentals.
- You proactively address payment issues and follow up on overdue subscriptions.
- You communicate clearly and efficiently with SIXT branches ensuring they are well informed and supported.
- You onboard premium customers to long-term products explaining processes and benefits in a clear and customer-focused way.
- You handle communication with both branches and customers primarily via email ensuring timely and professional responses.
- You coordinate the internal ticket system creating tracking and resolving service requests and use tools like Jira and Confluence (or similar) to document report and manage workflows.
YOUR SKILLS MATTER
- You have 23 years of experience in operational support or a similar role with no specific industry background required.
- You communicate clearly and professionally in writing especially via email and are comfortable interacting with both internal teams and customers.
- You are proactive and able to independently monitor prioritize and follow up on multiple issues at once.
- You are confident coordinating ticketing systems and ensuring efficient resolution of service requests.
- You bring basic Excel skills and are comfortable organizing and analyzing simple data sets.
- You are familiar with tools like Jira and Confluence (a plus) and bring a customer-oriented solution-driven mindset with strong teamwork skills.
WHAT WE OFFER
- Generous Time Off Enjoy 28 days of vacation an additional day off for your birthday and 1 volunteer day per year
- Work-Life Balance & Flexibility Benefit from a hybrid working model flexible working hours and no dress code
- Great Employee Benefits Access discounts on SIXT rent share ride and SIXT along with partner discounts
- Training & Development Participate in training programs designed for your personal growth and development
- Health & Well-being Private health insurance to support your well-being
- Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience
Additional Information :
About us:
We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Remote Work :
No
Employment Type :
Contract
Key Skills
- Accounting Software
- Time Management
- Accounts Administration
- Accounts Receivable
- Accounts Reconciliation
- Administrative Skill
- Leadership skills
- Accounting & Finance
- Accounts Management
- Communication
- Analysis Skills
- Relationship Management
- Team Player Spirit
- Budgeting Skills
- Accounts Payable
About Company
SIXT is a leading international provider of high-quality mobility services. With almost 9,000 employees worldwide in 2023 and our products SIXT rent, SIXT share, SIXT ride and SIXT+ we offer a uniquely integrated mobility service across the fields of car rental, car sharing, ride hail ... View more
