Receptionist
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Job Location:
Watertown, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
27 days ago
Vacancies:
1 Vacancy
Job Summary
The Receptionist acts as an ambassador of our community by providing special assistance and information to residents families and guests. You will respond to resident requests to ensure that special needs are met provide general office support with a variety of clerical activities and related tasks. You will also be responsible for answering incoming calls directing calls to appropriate team members mail distribution and flow of correspondence as well as additional clerical duties.
Responsibilities:
- Providing exceptional customer service
- Monitor lobby areas and ensure that all visitors residents and guests are treated in an informed warm and friendly manner
- Answer telephone transfers call provides information and records messages in an accurate professional and efficient manner
- Act as the point of reference for residents/families/guests and vendors who may need assistance or information and attend to their wishes and requirements
- Assist with any activities or events that would be taking place in and around the lobby area (i.e. word games knitting clubs wine and cheese socials etc.)
- Assist residents in scheduling of services in and out of the community
- Assist with word processing tasks such as preparing and maintaining current resident directories
- Handle emergency situations in an informed calm and efficient manner
- Perform other receptionist tasks as needed.
- Must have experience working as receptionist
- Experience with and/or sensitivity to the needs of elders or disabled individuals
- Must be at least 16 years old.
- Must enjoy socializing with residents family members guest and the public
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Looking for an enthusiastic and energetic activity assistant that loves to have fun with seniors to join our Ivy Family! The Activity Assistant will assist in...
