Greenberg Traurig (GT) a global law firm with locations across the world in 15 countries has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package along with the opportunity to work within an innovative and collaborative environment.
Join our Team as a Receptionist located in our San Francisco office.
We are seeking a dynamic receptionist with a strong background in guest relations who excels in a fast-paced deadline-driven environment. The ideal candidate demonstrates outstanding problem-solving skills and sound judgment ensuring each task is completed efficiently and accurately. You bring a positive proactive attitude and approach challenges with confidence and resilience. Exceptional communication skills are essential as you will interact with guests clients and team members to deliver outstanding service. With a guest-focused mindset and the ability to anticipate needs you play a key role in creating a welcoming atmosphere and ensuring smooth operations. If you are adaptable take initiative and are committed to providing exceptional guest experiences we encourage you to apply and join our team.
This role will be based in our San Francisco office on an in-office -office presence is required for day-to-day operations as well as for team meetings training opportunities and relationship building. This role reports to the Office Operations Manager.
Position Summary
The Receptionist will be responsible for receiving and welcoming visitors supporting the conference center and hospitality functions and performing a variety of administrative tasks to meet the needs of our guests and office. The successful candidate will represent the firm in a professional manner ensuring that all visitors and callers have a positive and seamless experience. Candidate should also be flexible to work overtime as needed.
Key Responsibilities
Represents the firm with professionalism by providing customer-focused service at all times
Maintains the visitor log promptly notify internal teams of guest arrivals and greet/escort visitors to assigned locations
Anticipates visitor needs and ensures exceptional communication between reception and internal teams
Answers incoming calls and directs them appropriately
Follows established protocols exercises discretion and adheres to confidentiality policies
Responds to department inquiries in a timely manner through both written and verbal communication
Coordinates room reservations proactively monitors schedules and manages inventory to avoid scheduling conflicts
Provides additional support to the department as needed assisting with special projects and other tasks as assigned.
Qualifications
Skills & Competencies
Exceptional attention to detail organizational skills and effective time management
Demonstrated commitment to outstanding client service consistently meeting or exceeding expectations
Ability to meet strict deadlines and effectively prioritize multiple tasks
Excellent interpersonal and communication skills (oral and written) with a professional demeanor and presentation
Self-starter who can work independently with minimal supervision
Discretion in handling confidential sensitive and proprietary information
Education & Prior Experience
High School Diploma or equivalent experience required
Minimum of 5 years experience in a professional services environment with a strong background in guest relations
Technology
Proficiency with Windows-based software and Microsoft Office Suite applications including Word PowerPoint Excel and Outlook
Ability to quickly learn new software applications
The expected pay range for this position is:
$30.08 to $32.75 per hour
Actual pay will be adjusted based on experience location and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus health insurance with an optional HSA short term disability long term disability dental insurance vision care life insurance Healthcare and Dependent Care Flexible Spending Accounts 401K vacation sick time and an employee assistance program. Additional voluntary programs include: voluntary accident insurance voluntary life voluntary disability voluntary long term care voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.
Pursuant to the San Francisco Fair Chance Ordinance and the California Fair Chance Act we will consider for employment qualified applicants with arrest and conviction records.
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individuals race sex or other protected characteristics and to the principles of non-discrimination on any protected basis.
Required Experience:
Junior IC
Greenberg Traurig, LLP has more than 2750 attorneys in 48 locations in the United States, Europe and the Middle East, Latin America, and Asia. The firm is a 2022 BTI “Highly Recommended Law Firm” for superior client service and is consistently among the top firms on the Am Law Global ... View more