The Strategy Planning & Operations Specialist plays a critical role in driving
organizational efficiency supporting strategic initiatives and ensuring operational
excellence across departments. This role combines analytical thinking strategic
planning and hands-on operational execution to strengthen business performance
enhance employee engagement and ensure alignment with company objectives.
The ideal candidate is proactive detail-oriented and capable of managing multiple
workstreams in a dynamic environment.
Key Responsibilities:
Support in developing and executing departmental and organizational strategies.
Assist in monitoring progress toward strategic goals identifying performance gaps and recommending
corrective actions.
Contribute to the preparation of strategic presentations meeting highlights performance reports
and business reviews.
Evaluate existing workflows and processes to identify areas for improvement and standardization.
Coordinate the implementation of optimized operational practices to enhance productivity and
resource utilization.
Support alignment of departmental processes with overall business goals and compliance
standards.
Assist in planning organizing and executing strategic and cross-functional projects.
Track milestones budgets and outcomes to ensure timely and quality delivery.
Collaborate with internal and external stakeholders for effective coordination and reporting.
Collect and analyze data to measure operational performance efficiency and impact.
Develop dashboards and reports to support strategic decision-making.
Track KPIs and highlight insights to inform continuous improvement initiatives.
Support the implementation and monitoring of governance frameworks policies and compliance
measures.
Assist in internal audits risk assessments and adherence to performance standards.
Contribute to maintaining documentation and ensuring consistency across operational records.
Provide strategic and operational support to the Strategy & Operations function.
Assist in team communications onboarding training and process documentation.
Promote collaboration accountability and continuous improvement within the team
Requirements
Masters or Bachelors degree in Business Administration Operations Management Project
Management or a related field.
23 years of experience in strategic planning operations or project management.
Strong analytical organizational and communication skills.
Proficient in Microsoft Office Suite Google Workspace and project management tools.
Ability to work independently manage multiple priorities and meet deadlines in a fast-paced
in Project Management (e.g. PMP PRINCE2 or Agile/Scrum) is preferred.
Additional certifications in Business Analysis Operations Management or Process Improvement (e.g.
Lean Six Sigma) will be an advantage.
Soft Skills:
Strong problem-solving and critical-thinking abilities.
Excellent verbal and written communication skills.
High attention to detail with a focus on accuracy and quality.
Strong interpersonal skills with the ability to collaborate across teams.
Adaptability and resilience in a fast-paced changing environment.
Proactive mindset with strong ownership and accountability.
Time management and organizational excellence.
Positive attitude and a continuous learning approach.