Assistant Manager Sales
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Job Location:
Monthly Salary:
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
- Maintain complete knowledge of the following (to include but not limited to):
- All hotel features / services hours of operation
- Hotel function space entertainment options menus and floral decoration options
- Hotel safety guidelines and evacuation plan
- Scheduled daily group activities
- Answer incoming phone calls in a pleasant manner using Hotels telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
- Coordinate all group arrangements
- Work with group contacts to facilitate program planning and requirement
- Communicate group needs and specifications to all relevant departments
- Follow up with Post-Conference reports and review group billings
- Input all group bookings and update booking activities in the system on a weekly basis
- Prepare reports maintain proper records and filing system in accordance to hotels sales administration process
- Maintain gifts inventory and coordinate the sending of gifts to clients
- Arrange site inspections for potential clients
- Promote positive relations with clients and attend to all requests expediently and courteously
- Acknowledge and handle clients complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
- Up-sell and promote hotels facilities and services at every available opportunity in order to maximize sales revenue
Other Responsibilities
- Be fully conversant with hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Be aware of the hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the assigned by the Management
Qualifications :
- Diploma in Tourism / Hospitality Management / Events Management
- Minimum 1 year of experience in a similar capacity
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Customer Service
- Google Docs
- Management Experience
- Math
- Millennium
- Retail Sales
- Computer Literacy
- Telecommunication
- Sales Management
- Leadership Experience
- Retail Management
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
