Agency License Support
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Job Location:
Monthly Salary:
Posted on:
04-11-2025
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
Independently performs non-standard regular and ad hoc analytical work and collects data while ensuring the accuracy of results.
Resolves the non-standard issues that may arise from internal or external business partners or clients or may have been forwarded by other team members using established guidelines or previously experienced solutions.
May coordinate follow up on and supervise the work flow and output of junior team members in order to meet productivity quality and compliance standards within established turnaround times.
May provide coaching and on-the-job training to less experienced team members.
Produces non-standard reports following established procedures.
May be required to participate in the development of training materials and may provide a supplement to formal training by coaching and guiding employees and ensuring experiential and area-specific knowledge transfer.
Implements and records new processes and procedures and takes part in the ongoing analysis of team processes.
Analyzes implements creates and revises the plan structure and/or customer profile on the administrative systems within established turnaround times in accordance with the terms of the contract and adherence to administrative requirements.
Acts as a liaison with outsourcers and other departments for client and problem resolutions.
Communicates regularly with clients to provide information.
Identifies and reports weaknesses and applies controls to mitigate financial and operational risks. Ensures compliance with regulatory requirements and internal policies.
Job Requirements:
University degree or a Technical (college) degree with a minimum of five (5) years of experience.
At Manulife/JohnHancock we embrace our diversity. We strive to attractdevelopandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retentionadvancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origincolour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Key Skills
- Sales Experience
- B2B Sales
- Marketing
- Financial Services
- Customer Services
- Management Experience
- Redmine
- Agency Management
- Home Care
- Outside Sales
- Sales Management
- Recruiting
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
