Customer Service Associate

• Employee discounts
• Free food & snacks
• Free uniforms
• Training & development

• Training and mentorship from industry experts
  
  
• Flexible scheduling based on club needs and your availability
  
  
• Continued education and professional development resources
  
  
• Free Workout Anytime membership
  
  
• Workout Anytime attire provided
  
  
• Bonus and incentive programs
  
  
• Team-building events and employee recognition programs
  
  
• Supportive non-smoking health-focused environment
  
  
• Opportunities for career advancement into leadership roles such as Assistant Manager Club Manager or Certified Personal Trainer through our internal development program
  
  

• Greet all members and guests warmly providing a friendly and professional first impression.
  
  
• Check in members verify accounts and assist with membership questions or updates.
  
  
• Engage with guests and prospective members to explain membership options provide tours and close new membership sales with professionalism and enthusiasm.
  
  
• Schedule new members for their initial Success Sessions to help launch their fitness journey.
  
  
• Provide information about club services amenities and promotions.
  
  
• Process membership enrollments upgrades and billing inquiries accurately.
  
  
• Maintain the front desk lobby and gym floor to company cleanliness standards.
  
  
• Support sales and marketing efforts including local outreach and promotional events.
  
  
• Handle phone calls emails and in-person inquiries with prompt and professional communication.
  
  
• Monitor club access and follow company safety and security procedures.
  
  
• Assist team members with operations cleaning and light maintenance tasks as needed.
  
  
• Uphold all Workout Anytime policies member privacy and brand standards.
  
  

• Strong communication and customer service skills
  
  
• Positive energetic ATTITUDE with a passion for helping people
  
  
• Previous experience in hospitality retail or fitness preferred
  
  
• Comfortable working with computers POS systems and scheduling tools
  
  
• Reliable punctual and organized with strong attention to detail
  
  
• Availability to work a flexible schedule including evenings weekends and some holidays
  
  

• Ability to stand or walk for extended periods
  
  
• Light lifting (up to 50 lbs) for occasional cleaning or stocking duties
  
  
• Comfortable working in an active gym environment
  
  
• All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company
  
  

• Free gym membership
  
  
• Competitive hourly pay with opportunities for advancement
  
  
• Performance incentives and sales bonuses
  
  
• Workout Anytime branded attire provided
  
  
• On-site training and access to the Workout Anytime career development path
  
  
• Supportive team culture focused on personal growth and EXCELLENCE
  
  

ABOUT WORKOUT ANYTIME:

Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneurs prestigious list of top 500 Franchises for 2024!

Atlanta-based Workout Anytime is a 24-hour seven-day-a-week fitness concept with 180 units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland the company was formed to provide members with first-class fitness facilities at the lowest cost possible deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly convenient life-changing journey withpassion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

• Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members partners and staff.
• Care - We provide our members partners and staff with an environment that is welcoming and respectful of each individual.
• Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.

Strategic Drivers

• Think Big
• Keep It Simple
• Do It With Integrity