We are seeking a Customer Service Specialist who is passionate about delivering outstanding customer experiences. This role is ideal for a professional who enjoys problem-solving clear communication and being a trusted point of contact for clients. You will play a key role in maintaining strong relationships and ensuring service excellence across all customer interactions.
Responsibilities
Serve as a primary point of contact for customer inquiries and requests
Provide accurate information and effective solutions in a timely manner
Maintain detailed records of customer interactions and resolutions
Collaborate with internal teams to ensure seamless service delivery
Identify opportunities to improve customer satisfaction and processes
Uphold company standards of professionalism and quality service
Qualifications :
Strong verbal and written communication skills
Customer-focused mindset with attention to detail
Ability to manage multiple tasks in a fast-paced environment
Problem-solving and critical-thinking skills
Professional demeanor with a positive and proactive attitude
Additional Information :
Competitive salary ($50000 $54000)
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Ongoing training and skill development
Comprehensive benefits package
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more