Director of Operations

Assisting Hands Northern Passaic And Northern Morris Counties

Job Location:

Kinnelon, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

Bonus based on performance
Paid time off
Training & development

About Assisting Hands Home Care Wayne

At Assisting Hands Home Care Wayne we help seniors and adults live safely and comfortably at home. Our mission is simple: deliver dependable compassionate care while building a workplace that values respect reliability and growth.

Were seeking a Director of Operations who can help us grow - someone organized people-focused and ready to take ownership of daily operations. This is a leadership role with a strong career path and the chance to make a direct impact on both caregivers and clients.

Why Youll Love Working Here

Meaningful Work: Improve the lives of families in your community every day.
Leadership Opportunity: Build and lead a small motivated team with full operational ownership.
Supportive Environment: Youll have clear processes mentoring and flexibility - not chaos.
Growth Potential: Long-term career path into Regional Director or multi-location management.

What Youll Do

Oversee daily operations including scheduling client care caregiver coordination and office management.
Supervise recruitment and onboarding of caregivers to ensure coverage and service quality.
Serve as primary client care contact conduct check-ins resolve issues and maintain satisfaction.
Manage referral relationships with hospitals senior centers and local partners.
Support marketing efforts through community engagement social updates and lead tracking.
Monitor financial metrics (billable hours utilization margin targets) and collaborate with ownership to hit growth goals.
Lead team meetings manage performance and maintain a positive culture of accountability.

What You Bring

3 years of leadership experience in home care healthcare or service-based business management.
Strong organizational and problem-solving skills thrives in fast-moving environments.
Ability to lead and motivate staff with professionalism and empathy.
Tech-savvy: comfortable using scheduling payroll and CRM software (AxisCare experience a plus).
Excellent written and verbal communication; dependable detail-oriented and mission-driven.

Compensation & Benefits

$65000$80000 base salary (commensurate with experience)
Performance bonuses based on:
- Weekly billable hours
- Caregiver retention
- Client satisfaction and case growth
PTO holidays professional development opportunities
Long-term performance-based growth path (no equity required)

To Apply

Send your resume and a short note describing why youre passionate about senior care to:

Compensation: $.00 per year

Assisting Hands Home Care prides itself on offering compassionate dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly post-surgery care transitional care from a hospital or rehab to post maternity care for those mothers who need care after the birth of their child.

Aside from the companys mission for quality home care and passion for the value of family one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.

According to the companys Vice President Gail Stout Assisting Hands Home Care believes that the caregivers are the face of the company. Our agencies hire caregivers that first and foremost align with our companys core values. Gail went on to explain that their agencies do a complete interview process of each hiring candidate. We look for the three most important qualities in our caregivers which is professionalism empathy and strong communication skills. Additionally the agencies do a comprehensive background screening training and verification of skill competency. Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients Gail said.

According to some of the agencies caregivers Assisting Hands motivates their employees to give the best care possible. They treat their caregivers with very high standards said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. Because of this quality care it makes a great difference to all elderly clients and their families.

Some of the other comments made by various Assisting Hands caregivers are I applaud this company for the high standards and ethics that I have witnessed - Julie J.

I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee. Kelsey L.

What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyones needs. LaEasha G.

Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided from light housekeeping and making meals to helping with bathing and grooming needs caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.

Required Experience:

Director

Benefits:Bonus based on performancePaid time offTraining & developmentAbout Assisting Hands Home Care WayneAt Assisting Hands Home Care Wayne we help seniors and adults live safely and comfortably at home. Our mission is simple: deliver dependable compassionate care while building a workplace that...