The McWane corporate office is seeking highly organized leader to help move the company forward. The Director of IT operations is a senior-level position that oversees the global helpdesk application development corporate office support budget service now Change Management mergers and acquisitions and cloud governance. This postition will be based at our corporate headquarters in Birmingham Alabama.
Essential Functions:
- Reposible for managing the global helpdesk through expanded use of ServiceNow creating metrics and deliverables to constantly improve on customer experience.
- Negotiating with vendors and contractors to procure and maintain IT equipment and services.
- Leading and supervising IT staff and providing guidance and training on IT change management best practices.
- Budget management of all aspects of the corporate IT department including forecasting tracking and reporting.
- Manage global application development projects vendors and remote employees. Track project queue hours and billable costs.
- Monitoring and reporting on IT metrics budgets and projects.
- Maintains a culture of continuous improvement by managing long and short-term projects using approved tools.
- Manage ongoing and future mergers and acquisitions tasks. Perform due diligence tracking on acquisitions and respond to due diligence requests of divestitures.
- Strong written oral communication and facilitation skills.
- Works closely with others to promote cyber security initiatives.
- Fosters positive work relationships.
- Observes and enforces all company human resources and safety policies procedures and rules.
- This role will report to the VP CIO - Must keep VP CIO and other key managers abreast of significant issues or developments as appropriate.
Qualifications :
Minimum Education Required: Bachelors degree in a technical IT degree plus related experience (infrastructure network engineering network administration programming network architecture etc.) is preferred; OR an equivalent combination of related education and/or experience is required.
Minimum Experience Required: At least 10 years of experience in IT management preferably in a large and complex organization.
Minimum Knowledge Skills and Abilities Required: Looking for a very organized leader to help move the company forward. Computer expert. Proficient with computer tools online reporting software and computer programs (Microsoft Office Suite). Ability to read analyze and interpret general business periodicals professional journals technical procedures government regulations and company policies and procedure manuals. Ability to work with a diverse group of people and encourage and motivate people to take ownership and pride in their work. Ability to define problems collect data establish facts and draw valid unbiased conclusions. Ability to interpret a variety of technical instructions furnished in written oral mathematical diagram or schedule form and deal with several abstract and concrete variables. Ability to work in a fast-paced lean global environment supporting multiple industries. Excellent problem-solving skills and must think strategically.
Professional certifications such as ITIL PMP MCSE CCNA PMI CCNP MCITP SOC CISSP or CSI are not required but preferred.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race color religion sex national origin age sexual orientation disability veteran or service member status marital status citizenship status (In IL - sex including same sex ancestry order of protection status physical or mental disability military status pregnancy unfavorable discharge status genetic information) (In IA - gender identity) (In CA- gender identity or expression and genetic information) or any other category protected by federal state or local law.
Remote Work :
No
Employment Type :
Full-time
The McWane corporate office is seeking highly organized leader to help move the company forward. The Director of IT operations is a senior-level position that oversees the global helpdesk application development corporate office support budget service now Change Management mergers and acquisitions a...
The McWane corporate office is seeking highly organized leader to help move the company forward. The Director of IT operations is a senior-level position that oversees the global helpdesk application development corporate office support budget service now Change Management mergers and acquisitions and cloud governance. This postition will be based at our corporate headquarters in Birmingham Alabama.
Essential Functions:
- Reposible for managing the global helpdesk through expanded use of ServiceNow creating metrics and deliverables to constantly improve on customer experience.
- Negotiating with vendors and contractors to procure and maintain IT equipment and services.
- Leading and supervising IT staff and providing guidance and training on IT change management best practices.
- Budget management of all aspects of the corporate IT department including forecasting tracking and reporting.
- Manage global application development projects vendors and remote employees. Track project queue hours and billable costs.
- Monitoring and reporting on IT metrics budgets and projects.
- Maintains a culture of continuous improvement by managing long and short-term projects using approved tools.
- Manage ongoing and future mergers and acquisitions tasks. Perform due diligence tracking on acquisitions and respond to due diligence requests of divestitures.
- Strong written oral communication and facilitation skills.
- Works closely with others to promote cyber security initiatives.
- Fosters positive work relationships.
- Observes and enforces all company human resources and safety policies procedures and rules.
- This role will report to the VP CIO - Must keep VP CIO and other key managers abreast of significant issues or developments as appropriate.
Qualifications :
Minimum Education Required: Bachelors degree in a technical IT degree plus related experience (infrastructure network engineering network administration programming network architecture etc.) is preferred; OR an equivalent combination of related education and/or experience is required.
Minimum Experience Required: At least 10 years of experience in IT management preferably in a large and complex organization.
Minimum Knowledge Skills and Abilities Required: Looking for a very organized leader to help move the company forward. Computer expert. Proficient with computer tools online reporting software and computer programs (Microsoft Office Suite). Ability to read analyze and interpret general business periodicals professional journals technical procedures government regulations and company policies and procedure manuals. Ability to work with a diverse group of people and encourage and motivate people to take ownership and pride in their work. Ability to define problems collect data establish facts and draw valid unbiased conclusions. Ability to interpret a variety of technical instructions furnished in written oral mathematical diagram or schedule form and deal with several abstract and concrete variables. Ability to work in a fast-paced lean global environment supporting multiple industries. Excellent problem-solving skills and must think strategically.
Professional certifications such as ITIL PMP MCSE CCNA PMI CCNP MCITP SOC CISSP or CSI are not required but preferred.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race color religion sex national origin age sexual orientation disability veteran or service member status marital status citizenship status (In IL - sex including same sex ancestry order of protection status physical or mental disability military status pregnancy unfavorable discharge status genetic information) (In IA - gender identity) (In CA- gender identity or expression and genetic information) or any other category protected by federal state or local law.
Remote Work :
No
Employment Type :
Full-time
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