Property Manager The Hamlet on Darby

Plain City, OH - USA

Monthly Salary: Not Disclosed

Posted on: 14 days ago

Vacancies: 1 Vacancy

Job Summary

Community Name:

Hamlet on Darby

The Property Manager position is focused on managing the operations leasing activity renewals collections financial reporting supplies and communications of the assigned senior living community while ensuring the community is maintained in a market ready standard at all times.

Essential Functions Statement(s)

Operations: Responsible for ensuring the smooth running of the community in a fast-paced environment. Overseeing all operations including maintenance capital improvements lease administration budgeting forecasting reporting collections evictions vacancy. anticipation marketing lease renewals service contracts expense control audits etc.
Customer service: Must provide superior customer service and communication with residents and prospective residents to enhance customer satisfaction and increase renewals revenue reputation and profitability.
Oversee and participate in all aspects of leasing/sales including leasing administration marketing activities and maintaining product knowledge of community and competitors to maximize rental income and budgeted occupancy.
Complete lease/renewal paperwork ensuring accuracy and completion.
Track and evaluate advertising and all client traffic.
People development: Developing mentoring leading and managing a high-performing cohesive team including leasing customer service maintenance and management personnel in order to maximize their engagement and minimize turnover.
Marketing: driving revenues with understanding and analysis of competition and development of creative marketing programs.
Supervise day-to-day operations of entire on-site team; ensure policies and procedures are being followed.
Maintain effective on-site staff through interviewing hiring and coaching team as necessary.
Maintain residents files in accordance with companys standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage and maintain community budget and finances.
Maintain positive relations with all community vendors prospects residents and team members.
Perform any other duties as required or assigned.

Competency Statement(s)

Management Skills - Ability to organize and direct oneself and effectively supervise others.
Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Presentation Skills - Ability to effectively present information publicly.
Communication Oral - Ability to communicate effectively with others using the spoken word.
Communication Written - Ability to communicate in writing clearly and concisely.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Decision Making - Ability to make critical decisions while following company procedures.

Skills & Abilities

Education: High School Graduate or General Education Degree (GED): Required
Associate or bachelors degree preferred
Experience: Three (3) years onsite property management experience previous supervisory experience preferred
Computer Skills: Must be able to proficiently operate a computer the InternetMicrosoft Office including Word and Excel email and other relevant softwareand basic office equipment; proficient in Yardi property management software or other similar property management software preferred
Certifications & Licenses: Must have a valid drivers license
Other Requirements: Must have strong interpersonal skills and ability to resolve challenges and conflicts; Must exhibit a high degree of concern for and patience with others; Must have the ability to utilize basic mathematic skills and be able to write routine reports and correspondence; Must have strong problem-solving skills; Must be highly organized detail-oriented flexible and adaptable and able to multitask; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook

Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

Required Experience:

Manager

Community Name:Hamlet on DarbyThe Property Manager position is focused on managing the operations leasing activity renewals collections financial reporting supplies and communications of the assigned senior living community while ensuring the community is maintained in a market ready standard at all...

Community Name:

Hamlet on Darby

Essential Functions Statement(s)

Operations: Responsible for ensuring the smooth running of the community in a fast-paced environment. Overseeing all operations including maintenance capital improvements lease administration budgeting forecasting reporting collections evictions vacancy. anticipation marketing lease renewals service contracts expense control audits etc.
Customer service: Must provide superior customer service and communication with residents and prospective residents to enhance customer satisfaction and increase renewals revenue reputation and profitability.
Oversee and participate in all aspects of leasing/sales including leasing administration marketing activities and maintaining product knowledge of community and competitors to maximize rental income and budgeted occupancy.
Complete lease/renewal paperwork ensuring accuracy and completion.
Track and evaluate advertising and all client traffic.
People development: Developing mentoring leading and managing a high-performing cohesive team including leasing customer service maintenance and management personnel in order to maximize their engagement and minimize turnover.
Marketing: driving revenues with understanding and analysis of competition and development of creative marketing programs.
Supervise day-to-day operations of entire on-site team; ensure policies and procedures are being followed.
Maintain effective on-site staff through interviewing hiring and coaching team as necessary.
Maintain residents files in accordance with companys standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage and maintain community budget and finances.
Maintain positive relations with all community vendors prospects residents and team members.
Perform any other duties as required or assigned.

Competency Statement(s)

Management Skills - Ability to organize and direct oneself and effectively supervise others.
Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Presentation Skills - Ability to effectively present information publicly.
Communication Oral - Ability to communicate effectively with others using the spoken word.
Communication Written - Ability to communicate in writing clearly and concisely.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Decision Making - Ability to make critical decisions while following company procedures.

Skills & Abilities

Education: High School Graduate or General Education Degree (GED): Required
Associate or bachelors degree preferred
Experience: Three (3) years onsite property management experience previous supervisory experience preferred
Computer Skills: Must be able to proficiently operate a computer the InternetMicrosoft Office including Word and Excel email and other relevant softwareand basic office equipment; proficient in Yardi property management software or other similar property management software preferred
Certifications & Licenses: Must have a valid drivers license
Other Requirements: Must have strong interpersonal skills and ability to resolve challenges and conflicts; Must exhibit a high degree of concern for and patience with others; Must have the ability to utilize basic mathematic skills and be able to write routine reports and correspondence; Must have strong problem-solving skills; Must be highly organized detail-oriented flexible and adaptable and able to multitask; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook

Required Experience:

Manager

Key Skills

Time Management
Customer Service
Cold Calling
Microsoft Outlook
Microsoft Word
Computer Literacy
Fair Housing Regulations
LIHTC
Budgeting
OneSite
Property Management
Lead Generation

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About Company

United Church Homes

Find maintenance-free Life Plan, healthcare, and affordable housing communities in 14 states and two Native American nations with United Church Homes.

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