Assistant Director of Student Support & Case Management

Pittsburg, KS - USA

Monthly Salary: Not Disclosed

Posted on: 31-10-2025

Vacancies: 1 Vacancy

Job Summary

Description

Pittsburg State University is accepting applications for a Assistant Director of Student Support & Case Management. The Assistant Director of Student Support & Case Management is a specialized position which blends the functions of non-clinical student consultation program coordination of student referrals and intake systems development and coordination for reporting and maintenance of student cases and leadership in addressing factors which contribute to student attrition and improve student success. The Assistant Director serves as a key liaison between students staff and university systems managing highly sensitive and confidential issues involving student conduct behavioral health and civil rights compliance. This position provides non-clinical case management services and supports Title IX administration including response coordination resolution of complaints and training. The Assistant Director also facilitates referrals ensures accurate recordkeeping and contributes to campus climate initiatives promoting equity and safety.

Duties and Responsibilities of Position

35% - Assessment Intervention Counsel and Case Management:

Assesses and responds to complex student concerns and complaints against a university system process department student or employee by analyzing and prioritizing cases issuing interim actions consulting counseling and providing recommendations to the Dean of Students or designee

Provides comprehensive assessments case planning and management of an array of student issues and concerns informed by evidence-based practices

Assists in responding to acute mental health emergencies and crisis situations; Conducts student risk assessments (harm towards self or others) under supervision

Counsels and consults with college community members (students and college employees) regarding multifaceted student concerns such as interpersonal conflicts crises behavioral and mental health concerns; Takes appropriate action to resolve issues with students faculty and staff

Leads the Behavioral Intervention Team (BIT); engages in behavior-based assessments of students to identify and mitigate barriers to personal and academic success recommends options to best address student behavioral concerns; assists in the development and maintenance of reporting protocols and processes to proactively identify and engage in early intervention in support of student success

Provides solution-focused direct services to address a wide range of inter/intrapersonal social emotional psychological behavioral health and developmental needs of PSUs student population

35% - Student Conduct Investigation and Adjudication:

Counsels students regarding Student Code of Conduct issues formal and informal conflict resolution strategies and hearing procedures. Interacts with university faculty and staff as necessary

Conducts investigations into charges of student misconduct (e.g. Student Conduct Code Title IX Harassment/Discrimination); creates an investigative plan conducts interviews with involved parties makes credibility assessments prepares and presents summaries of investigations and appropriate supporting documents and communicates with the parties while protecting the neutrality integrity and privacy of the investigation
Acts as an impartial and unbiased party in the investigation and provides detailed reports summarizing the investigation.

Serves on formal student conduct administrative decision-making body and/or acts as an advisor

20% - Education Programming and Communications:

Develops and facilitates activities that support the Dean of Students core functions including Student Concerns & Complaints Behavioral Intervention Student Conduct Harassment/Discrimination Title IX & Sexual Misconduct and Prevention/Awareness programming and training

Develops and facilitates compliance-related training for the college community in the areas of Title IX regulations Clery Act drug-free schools sexual harassment and equity

Develops and facilitates education and training for faculty staff and students to showcase Dean of Student resources such as information about health wellness and safety procedures/activities; promotes a positive campus culture/climate and encourages personal responsibility and awareness of the Student Code of Conduct

10% - Policy Procedure and Process Improvement:

Assists in creating and maintaining policies procedures and protocols

Participates in the development and execution of annual strategic plan objectives for the Dean of Students and the Director of Institutional Equity & Title IX

Manages and updates Maxient system configurations. Maintains official conduct records in accordance with institutional policy and relevant laws utilizing the Maxient Network

Other duties as assigned

Education and Experience Required at Hire and Preferred
Required Education and Experience at Hire -

Bachelors degree in counseling education social work psychology sociology public health or related field or four years of relevant work experience

One years experience in case management or closely related position with a demonstrated knowledge of case management systems and/or experience working as a part of a case management coordination or support team

Familiarity with Title IX Clery Act VAWA and FERPA regulations required

Candidates must hold a bachelors degree in counseling education social work psychology sociology public health or related field. This degree requirement ensures candidates possess the advanced theoretical knowledge highly specialized methodologies and critical problem-solving skills fundamental to this work. These competencies are typically developed and rigorously validated only through the comprehensive curriculum and intensive experiential experience inherent in a formal degree program.

Preferred Education and Experience -

Masters degree in education counseling social work psychology sociology public health or related field

Three years full-time experience in case management or closely related position or six years relevant work experience with a demonstrated knowledge of case management systems in the higher education setting and/or experience working as a part of a case management coordination or support team

Screening Services (Background Checks): Your employment with Pittsburg State University is contingent on a satisfactory criminal background check and sex offender check.

Job Type: Unclassified

Salary: $50000

Appointment Duration: 12 months

Work Schedule: Full Time Monday Friday 8:00 AM - 4:30 PM Some nights and weekends as needed

Application Documents Required*:

Resume
Cover Letter
Names and Contact Details for three (3) Professional References

*Consolidate into two documents to upload.

Open Until Filled with a first consideration date of November 14 2025.

Search Committee Chair: Bailey Talkington

Visa Sponsorship is not available for this position.

PSU will only accept applications submitted through this process.

Pittsburg State University is an Equal Opportunity and Affirmative Action Employer. We are committed to creating an inclusive environment for all employees.

Required Experience:

Director

DescriptionPittsburg State University is accepting applications for a Assistant Director of Student Support & Case Management. The Assistant Director of Student Support & Case Management is a specialized position which blends the functions of non-clinical student consultation program coordination of...