About this Position:
Job Title: Change Management Specialist
Responsibilities:
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Develop change management strategies for transitioning providers and counties from current processes to new digital functionality.
-
Support stakeholder engagement and build buy-in during requirements gathering phase.
-
Identify potential resistance points and develop mitigation strategies for new license types and expanded functionality.
-
Support communication strategies for different user groups (providers county agencies legal staff) throughout the requirements process.
-
Support transition planning from current paper-based and disparate digital processes to unified Provider Hub functionality.
-
Collaborate with product management and State team to ensure change management considerations are incorporated into user story development and align with existing processes.
-
Document change management recommendations and transition strategies for future implementation phases.
Qualifications Skills and Experience:
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Minimum years of experience in a Change Management Specialist role: 3 Years
-
Minimum # of projects completed in a Change Management Specialist role: 3
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Demonstrated expertise in change management organizational transformation or process improvement.
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Proven experience developing and implementing change management strategies for technology implementations.
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Strong stakeholder engagement and communication skills with demonstrated ability to work with diverse groups.
-
Demonstrated experience working with government agencies county organizations or regulated industries.
-
Knowledge of change management methodologies and frameworks.
-
Proven experience supporting large-scale process transformation from manual to digital workflows.
-
Understanding of the unique challenges in government technology adoption and organizational change.
Preferred Certifications:
About this Position: Job Title: Change Management Specialist Responsibilities: Develop change management strategies for transitioning providers and counties from current processes to new digital functionality. Support stakeholder engagement and build buy-in during requirements gathering phase. ...
About this Position:
Job Title: Change Management Specialist
Responsibilities:
-
Develop change management strategies for transitioning providers and counties from current processes to new digital functionality.
-
Support stakeholder engagement and build buy-in during requirements gathering phase.
-
Identify potential resistance points and develop mitigation strategies for new license types and expanded functionality.
-
Support communication strategies for different user groups (providers county agencies legal staff) throughout the requirements process.
-
Support transition planning from current paper-based and disparate digital processes to unified Provider Hub functionality.
-
Collaborate with product management and State team to ensure change management considerations are incorporated into user story development and align with existing processes.
-
Document change management recommendations and transition strategies for future implementation phases.
Qualifications Skills and Experience:
-
Minimum years of experience in a Change Management Specialist role: 3 Years
-
Minimum # of projects completed in a Change Management Specialist role: 3
-
Demonstrated expertise in change management organizational transformation or process improvement.
-
Proven experience developing and implementing change management strategies for technology implementations.
-
Strong stakeholder engagement and communication skills with demonstrated ability to work with diverse groups.
-
Demonstrated experience working with government agencies county organizations or regulated industries.
-
Knowledge of change management methodologies and frameworks.
-
Proven experience supporting large-scale process transformation from manual to digital workflows.
-
Understanding of the unique challenges in government technology adoption and organizational change.
Preferred Certifications:
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