Workstation Support Analyst III

Jackson, MO - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Workstation Support Analyst III
Client: Utility & Energy
Location: Jackson MI (Jackson Parnall Complex)
Work Model: Onsite

Job Summary

The Workstation Support Analyst III will support the Digital Workplace Services (DWS) team working exclusively within the Windows desktop environment. This role serves as a System Center Configuration Manager (SCCM) Administrator responsible for application packaging deployment patching and maintenance across a large enterprise environment. The position supports internal users across multiple locations and works closely with the End User Computing (EUC) Engineering team.

Key Responsibilities

Serve as SCCM Administrator for enterprise application packaging deployment patching and maintenance
Design build manage and maintain Windows OS images for large-scale corporate environments
Implement and troubleshoot desktop deployment and imaging automation (task sequences unattended installs)
Package and deploy enterprise applications using SCCM
Manage and enforce Group Policy Objects (GPOs) for OS and application security
Troubleshoot Windows OS level issues including registry drivers and imaging failures
Investigate and resolve complex workstation deployment and imaging-related issues
Develop and maintain desktop engineering standards and best practices
Evaluate new desktop and endpoint technologies for enterprise use
Provide technical guidance and recommendations to other IT teams
Automate fixes to reduce recurring desktop and imaging issues

Required Skills & Experience

1. SCCM Administration

3 years hands-on experience with:
- Application packaging & deployment
- Patch management
- SCCM maintenance in enterprise environments

2. OS Imaging (Critical)

Strong experience with Windows OS imaging including:
- Creating and maintaining gold/master images
- OS upgrades refreshes and migrations
- Task sequences and automated imaging workflows
Experience supporting large corporate environments

3. Windows Desktop Expertise

Windows 10 / Windows 11 support
Understanding of:
- Windows registry
- Driver management
- Silent/unattended OS installs

4. Group Policy (GPO)

Hands-on experience implementing:
- Security policies
- OS and application configurations using GPO

Preferred :

- Desktop Engineering / EUC background
- PowerShell or scripting for deployment and automation
- Endpoint security and OS hardening experience
- SCCM / MECM or Microsoft desktop certifications
- Experience with:
  
  Task Sequences
  
  OSD (Operating System Deployment)
  
  Enterprise hardware rollouts
- Strong documentation and standards-building experience

Education / Certification

Technical certification or equivalent hands-on experience
Education substitution allowed:
- 1 year of relevant college education 9 months of experience
- Up to a 4-year bachelors degree (Business / Information Systems) may substitute for required experience
Preferred Certification:
- Administering and Deploying System Center Configuration Manager (SCCM / MECM)

Job Title: Workstation Support Analyst III Client: Utility & Energy Location: Jackson MI (Jackson Parnall Complex) Work Model: Onsite Job Summary The Workstation Support Analyst III will support the Digital Workplace Services (DWS) team working exclusively within the Windows desktop environme...