Deputy Manager- Order Manager
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Job Location:
Monthly Salary:
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
Job Title
Deputy Manager- Order ManagerJob Description
Job title:
Deputy Manager- Order Manager
Your role:
Job Responsibilities:
Assists the team lead in daily operations including the management of KPIs to meet agreed targets ensuring team performance aligns with organizational goals.
Works under general supervision supporting direct colleagues in understanding and following standard processes and SAP navigation to optimize operational performance.
Engages in projects and Kaizens focused on identifying and implementing standardized methods to support operational excellence contributing significantly to the organizations continuous improvement initiatives by providing innovative solutions and best practices.
Captures team issues by driving effective solutions within the team ensuring that relevant stakeholders are involved in the resolution process to achieve comprehensive and sustainable outcomes.
Acts as a key user by defining and implementing actions aimed at optimizing processes and workflows and leveraging expertise to drive enhancements that increase efficiency and productivity across the organization.
Demonstrates a thorough understanding of the system processing orders and the processes governing it enabling effective problem-solving and decision-making.
Handles exceptional orders and deviations by promptly addressing them ensuring timely resolution and meticulously adhering to established protocols and procedures to maintain operational integrity and customer satisfaction.
Supports team members in analyzing customer orders and deviations collaborating to reach resolutions that meet customer needs and expectations.
Reviews multiple competing priorities and determines the optimal path forward by balancing the needs and interests of the customers and the team ensuring that all decisions align with overall business goals and deliver maximum value.
Youre the right fit if:
Minimum required Education:
Bachelors Degree in Business Administration Supply Chain Operations OR Vocational Education in Order Management or equivalent.
Minimum required Experience:
No prior experience required with Bachelors Degree OR minimum 7 years of experience with Vocational Education in areas such as Order Management Logistics Process Improvement Business Administration or equivalent. Good Excel knowledge and SAP tool working experience.
Minimum required Certification:
N/A
Preferred Skills:
SLA Management
Continuous Improvement
Supply Chain Management (SCM)
Troubleshooting
KPI Monitoring and Reporting
Enterprise Resource Planning (ERP) Systems
Order Management Software
Business Acumen
Escalation Management
Order Fulfillment
Regulatory Requirements
How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companys facilities.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Required Experience:
Manager
Key Skills
- Project / Program Management
- Military Intelligence
- Program Management
- Military Experience
- SAFe
- ITIL
- Project Management
- Team Management
- Budgeting
- DoD Experience
- Supervising Experience
- Contracts
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more
