People Operations Partner
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Job Location:
East Providence, RI - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
MOO set out to shake up the world of print back in 2006. And weve come a long way since. Today were a 400 strong team (were thinking of getting matching jackets) who create print and digital products for companies of all sizes from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London UK while we also have premises in the US youll find us in Boston MA Denver CO and East Providence RI
Were making new and exciting things and we could really do with your help.
Without the people MOO wouldnt be MOO and our People Team plays a pivotal role in ensuring that amongst other things theres a fun innovative collaborative and rewarding culture that enables everyone to be successful.
Based in East Providence RI you will be a crucial US-based member of the People Operations function reporting to the Head of People Operations in London. Our small but mighty team is responsible for everything from back-end HR systems benefits and compliance to maintaining a culture that embodies our MAKEIT Values. This role has a global remit with a strong focus on the US. Youll work closely with the wider people team and will leverage your deep expertise to maintain our HRIS and data connections oversee key compliance activities (EEOC-1 various audits and policy reviews) and partner with Payroll to ensure all employee changes are accurately captured and processed.
Were looking for someone who doesnt just process paperwork you process solutions. You should be a Highly Experienced Specialist who can blend deep operational knowledge with a healthy dose of playfulness and proactive problem-solving. Youre someone who:
Goes beyond whats expected: You anticipate issues before anyone else even sees them coming.
Knows what matters most: You focus your expertise on the highest-impact compliance and systems work.
Invites new perspectives: You work across borders and functions to tackle complex problems together.
Is ready to lead the way: Youre a trusted advisor and mentor who helps others grow their own capabilities.
Responsibilities
- Strategic HRIS & Data Leadership
- Drive strategic alignment of the Global HRIS and US Payroll acting as the ultimate authority on data integrity because inconsistent data is just not MOO
- Lead in the development of HR solutions/automations through the use of HRIS data feeds while ensuring compliant US operations
- Provide expert guidance and leadership to the People team on the implementation of any potential new global HRIS system
- Own the oversight of all US data used for strategic reporting and people statistics
- Oversee the People team/Payroll liaison process and participate in the sign off of payroll each week. Own the review and approval of any off-cycle payrolls Benefits corrections or non-standard payroll related processes
- Advanced Compliance & Risk Management
- Own the end-to-end process for all key US annual compliance filings (EEOC 5500 filings HIRD Reporting PFML Exemption) ensuring absolute precision
- Proactively anticipate and manage change related to local and federal regulations using your experience to flag challenges and propose opportunities for the People team
- Draft review and finalize complex global policies acting as the lead on ensuring legal compliance in both the US and UK jurisdictions
- Champion and develop efficient new internal processes for Verification of Employment and unemployment claims to minimize risk and maximize compliance (i.e. Do the right thing)
- Benefits Strategy & Auditing
- Act as the functional expert in US benefits administration providing strategic recommendations for new employee benefits during evaluation and open enrollment.
- Lead the strategic relationship with the ADP Benefits Advisor and Brokers overseeing the construction of the Open Enrollment Self Service portal.
- Own the coordination and execution of the 401(k) retirement plan audit acting as the primary liaison with Finance for all related filings and processes.
- Implement and manage controls to ensure absolute accuracy in benefits carrier billing and PFML reporting.
- Innovation Mentorship & Program Leadership
- Lead the effort to imagine it better challenging the status quo to embed industry best practices into our People processes
- Act as a trusted advisor and mentor to team members and managers providing support for professional growth and nurturing our awesome talent
- Collaborate effectively across functions on complex high-impact global programs (pay review performance review promotions) to ensure tackling it together leads to shared success
About You
- Were looking for accomplishments not just time served. Focus on what you did not just how long you did it
- Youve driven measurable improvements to HR processes or systems by actively challenging the status quo and implementing better ways of working
- Youre an expert in managing end-to-end compliance with a proven record of successfully leading multiple annual US HR compliance processes (e.g. EEOC 5500 filings) ensuring zero deficiencies
- Youre a master of data integrity with demonstrated expertise in owning and successfully leading complex HRIS data integrity and synchronization projects in a multi-state US environment
- Youve adapted and made tough calls in uncertain environments using data and larger term thinking to align with MOOs strategic goals
- You can collaborate effectively with internal and external stakeholders (brokers auditors legal) to solve complex problems and manage organizational change
- You have heaps of enthusiasm diplomacy and patience
- A sense of urgency and are confident in working in an ever changing environment
Nice to Haves
- Specific advanced configuration or implementation experience with ADP or another global HRIS platform
- Relevant senior-level certification (e.g. SPHR SHRM-SCP) for the ultimate seal of expertise
- Experience supporting both US and UK regulatory requirements in a fast-paced global environment
Whats it like to work at MOO
MOOs the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success while also recognising the importance of a healthy work/life balance.
Thats why we offer 34 days of combined vacation and holidays comprehensive medical dental and vision coverage plus life and AD&D insurance. We also offer a 401(k) with company match and no vesting schedule a dog-friendly and casual office environment and free lunches every other week. Because when you feel good your work does too.
Diversity Statement
We are working hard to create a representative inclusive and super-friendly team because we know that different experiences perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesnt discriminate on the basis of race color religion or belief gender national origin age sexual orientation marital status disability veteran status or any other protected class
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore wed like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it wont in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential it is only used to better our inclusion and diversity submitting this information you consent to MOOs processing of it for these purposes.
Key Skills
- Internship
- Data Warehousing
- Adobe Flash
- Database Administration
- Logistics
About Company
Online printing services to create high-quality business cards, stickers, postcards, and more. Professional custom printing by MOO, the best online print shop.
