Director, Development Operations and Strategy

About The Position 

KIPP Foundations Development department is responsible for advancing organizational strategy through revenue generation and strategic partnerships and drives the support to fuel KIPPs work. The team is a tight-knit energetic and passionate group that ensures the KIPP Foundation can provide current and future KIPP schools with the programmatic support and resources necessary to help students in underserved communities get to and through college. 

The Director of Development Operations and Strategy  NYC is a key leadership role within the Development Department. The main responsibilities include leading strategic initiatives and driving operational efficiency to achieve fundraising success.  This role reports to the Vice President Regional Development and will work to directly contribute to KIPP NYCs financial health and long-term impact. The Director will help ensure that the department meets its financial/non-financial goals by ensuring the quality and integrity of the data in our CRM database (Salesforce) and generating analytics to drive impact and optimize departmental strategy operations and growth. The ideal candidate will have a strong background in strategic planning program management and systems development.  

Additional key duties and responsibilities of the Director of Development Operations and Strategy include but may not be limited to 1) leading the creation of and implementation of the Departments overall strategic and annual operating plan 2) determining key success metrics for development activities 3) spearheading and overseeing special projects as directed by the Vice President Regional Planning and 4) working closely with the VP to create and manage the Development Office budget and 5) partnering with the Finance department on reconciliation and audit activities.  

Responsibilities 

Development Operations 

• Partner closely with the VP of Regional Development NYC and development team to ensure smooth coordination and execution of regional fundraising initiatives 

• Coordinate and oversee giving and donor-engagement activity into CRM database; work closely with colleagues to ensure comprehensive data capture 

• Partner with team members and network to gather requirements for generating dashboards lists and revenue reports 

• Coordinate revenue tracking ensuring all financial data is accurate current and reconciled with finance and accounting teams 

• Proactively propose new reports dashboards analysis and other data visualizations to support goals 

• Coordinate donor acknowledgement letters in a timely manner to support donor stewardship 

Project Management 

• Lead strategic planning for department and revenue budgets annual goal-setting and DevCom calendar 

• Coordinate and manage planning and execution for annual appeals donor stewardship materials and development communications 

• Assist in the development of presentation materials for internal and external audiences e.g. prospects donors senior leadership board etc. 

• Lead best practices database and processes training for Development team  

• Provide high-level administrative support to the Development Team and VP as needed 

System and Process Improvement 

• Continuously identify and implement process improvements to enhance efficiency team workflows and streamline development operations 

• Partner with Information Systems team in advising on Salesforce enhancements and other development tools to better drive team activity 

• Coordinate cross-departmentally particularly with finance to ensure accurate financial reporting on grants and donations and with schools to coordinate stewardship and volunteer activities 

• Establish standard operating procedures and resources for centralized knowledge management 

Skills and Mindsets 

• Mission & Student Focus: Demonstrates passion and commitment to KIPPs mission and possesses the desire and ability to uphold KIPPs core values (Focus on Excellent Results Collective Impact and Courageous Action) 

• Self Management: Demonstrated record of setting ambitious goals and achieving them with consistency. Invests in developing teammates skills and mindsets to address gaps in achieving team growth; determines what quantitative and qualitative data are most relevant to their goals and supports the team in creating and monitoring systems for collecting reviewing and acting upon data to drive outcomes; able to monitor progress communicating status to the right stakeholders and adjusting plans and use of time to ensure systems are yielding desired outcomes. 

• Effective Work Management: Sets a clear vision for new or complex bodies of work. Develops and implements agile project plans navigating difficult situations or conflicts while maintaining effective relationships with all stakeholders; creates and ensures systems are in place for knowledge management. 

• Process Management: Able to build and align goals and project plans with organization priorities; leverages relevant organizational processes and systems to execute work; can build and maintain knowledge management systems; effectively develops and codifies processes to ensure efficiency alignment with organizational processes and to improve work quality.   

• Problem Solving: Addresses the root of problems and removes obstacles from work. Understands how solutions may unearth other obstacles further downstream. Shows initiative in generating and recommending ideas and solutions within their own workstreams. Anticipates risks and develops proactive solutions that support their team. 

• Data-Driven Actions & Decisions: Efficiently defines the right metrics to evaluate work and ensures critical team actions decisions and recommendations are driven by data; effectively works with team to resolve issues around data to ensure sound data-informed decisions. 

Qualifications :

Experience and Qualifications 

• Minimum of 5-7 years experience in development operations project management strategic planning or a similar role in nonprofit philanthropy 

• Demonstrated success advancing multiple initiatives simultaneously with focus and rigor while leading with thoughtfulness emotional intelligence and respect for others 

• Strong experience in database management (Salesforce) project management and financial tracking  

• Advanced proficiency in Salesforce or comparable CRM systems Excel PowerPoint and data management tools. 

• Experience building and scaling operations in high-growth entrepreneurial environments 

• Familiarity with the NYC/ philanthropic landscape and experience supporting philanthropic efforts in education social service and/ or nonprofit sectors preferred 

Additional Information :

Work Conditions 

• Full-Time position based in KIPP NYCs Manhattan office with a hybrid schedule. 

• Minimal travel required (less than 10%). 

• Occasional evening and weekend work required for special events and fundraising activities. 

• Job Type: Full time Exempt 

Location 

KIPP NYC / KIPP Foundation Manhattan Office with a hybrid schedule.     

Compensation and Benefits 

In compliance with local law we are disclosing the compensation or a range thereof for roles in locations where legally required. Actual salaries will vary based on several factors including but not limited to external market data internal equity and relevant experience. The salary range for this position is $120000-$145000. In addition KIPP Foundation provides a variety of benefits to employees including: 

• 25 holidays for 18 days additional flexible PTO days (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5). 

• 100% paid parental leave 

• 100% coverage of the premium for employee and 75% for employee family medical/dental/vision plans. 

• Wellness benefits such as fitness reimbursements discounted tickets to theme parks/attractions backup care support for children and adults/elders and our employee assistance program 

• Finance Security benefits include such as a 401K retirement plan with 4% match employer-sponsored legal plans life/disability insurance and flexible spending accounts 

KIPP Foundation embraces the opportunity to build a workforce that reflects the diversity of the students and communities with whom we work and the world around them. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit without regard to race color religion national origin gender sexual orientation gender identity or expression age mental or physical disability and genetic information marital status citizenship status military status protected veteran status or any other category protected by law. 

Remote Work :

No

Employment Type :

Full-time