Director of People Operations
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Job Location:
Phoenix, NM - USA
Monthly Salary:
$ 155000 - 190000
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Intro
At MO we challenge the status quo and help government leaders shape the future. We engineer scalable human-centered solutions that help agencies deliver their mission faster and better. Our teams blend product design AI data and modern software practices to modernize legacy systems build new digital platforms and deliver mission-ready products that drive sustainable change.
We live by our valuesOwn It. Grow Together. Lead with Courage and Integrity. Win as One. Sustain the Climb. Stay Human. They guide how we build collaborate and lead. From cloud infrastructure and data engineering to AI integration and service design we connect technology and experience to deliver outcomes that scale.
Were building a company where technologists designers and builders can serve the mission grow their craft and help shape the future of digital government. At MO your work doesnt just make a differenceit advances the mission and helps build a more capable trusted and human government.
Overview
The Director of People is a senior people operator responsible for building operating and scaling MOs people systems as the company enters its next phase of growth. This role is critical to enabling MO to double in size over the next year while maintaining strong leadership compliance high talent density and a high-trust culture.
This role partners closely with the CEO and executive leadership team to translate business strategy into practical scalable people operations. The Director of People is both a builder and an operatorcomfortable designing systems from scratch and running them day-to-day in a fast-moving mission-driven environment.
This role is designed for a builder who thrives in periods of growth ambiguity and change and who is energized by helping leaders and teams scale with intention. As a technology-forward company MO expects leaders to thoughtfully apply modern tools including AI to improve how we operate and scale.
The Director of People reports directly to the CEO and partners closely with the executive leadership team to support MOs growth leadership development and people operations. This role is hybrid with a strong preference for candidates based in the Phoenix AZ area to enable close collaboration with CEO. Exceptional candidates located in approved states may be considered with the expectation of regular in-person time in Arizona and / or Washington DC.
What Youll Do
- People Operations & Scaling (Execution & Day-to-Day) Build operate and continuously execute the core people operations required to support rapid growth and day-to-day business performance.
- Own end-to-end employee lifecycle execution including recruiting coordination onboarding performance management development processes and offboarding.
- Build and operate scalable compliant people operations to support rapid headcount growth across delivery technology product and corporate functions.
- Design implement and maintain people policies playbooks and SOPs that are practical compliant and aligned to MOs values operating model and Quality Management System.
- Ensure people operations function effectively across multiple states client environments and regulatory contexts.
- Own benefits administration and execution including vendor management and the companys PEO relationship ensuring compliance cost-effectiveness and strong employee experience.
- Partner with finance and operations leaders to manage benefit costs vendor performance and operational trade-offs.
- Support MOs EOS-based operating cadence by executing people-related processes tied to goal-setting performance tracking and quarterly planning.
- Maintain accurate audit-ready people records and documentation to support contracts audits and compliance requirements.
- Partner with the CEO executives and directors to improve hiring quality role clarity performance expectations and leadership effectiveness.
- Support leaders through growth-driven change including role evolution team scaling and organizational transitions.
- Help establish clear performance standards feedback rhythms and accountability practices across the organization.
- Contribute to leadership development and succession planning as MO grows.
- Own HR compliance across federal state and local employment regulations including government contracting requirements.
- Ensure alignment with labor laws pay transparency requirements background checks and clearance-related obligations.
- Partner with finance legal and operations leaders to ensure people practices align with contracts audits and risk posture.
- Maintain accurate audit-ready documentation and records.
- Reinforce MOs values through systems leadership expectations and everyday people practices.
- Identify and address engagement performance or retention risks proactively.
- Support a high-trust high-accountability environment where people are challenged supported and able to do their best work.
- Own and evolve MOs people strategy in direct alignment with business strategy operating model and growth objectives.
- Translate business priorities and future-state plans into scalable people initiatives across hiring performance development engagement and retention.
- Own and continuously improve people systems and infrastructure (e.g. HRIS data workflows reporting) to support clarity decision-making and scale.
- Ensure people data analytics and reporting enable leadership insight workforce planning and proactive risk management.
- Anticipate future organizational capability and talent needs as MO grows into new markets clients and offerings.
- Assess design and implement system improvements automation and AI-enabled capabilities to increase efficiency consistency and scalability of people operations.
- Partner with the CEO and executive leadership team on long-term workforce planning organizational design and people-related strategic decisions.
- Ensure people systems evolve intentionally alongside company growth rather than reacting to scale after the fact.
- Establish a practical approach to learning and development that supports role effectiveness leadership growth and capability building as MO scales.
- Partner with leaders to identify critical skills capability gaps and development priorities across delivery engineering data science design product and corporate teams.
- Support leadership and manager development through clear expectations feedback practices and targeted development efforts.
- Ensure learning and capability-building efforts are embedded in how MO operates rather than treated as standalone programs.
- Build and maintain diverse high-quality and differentiated talent pipelines aligned to MOs current and future capability needs.
- Partner with leaders to anticipate future talent and skill requirements as the company grows into new markets clients and offerings.
- Develop sourcing strategies that expand access to talent while maintaining MOs bar for quality values alignment and performance.
- Ensure workforce planning and hiring efforts support both near-term delivery needs and long-term strategic growth.
- This role is responsible for ensuring MOs people strategy systems and capabilities scale intentionally and sustainably alongside the business.
Leadership Enablement & Talent
Compliance & Risk Management
Culture & Employee Experience
People Systems Strategy & Infrastructure (Design Evolution & Scale) Design evolve and future-proof MOs people strategy and systems to enable sustained growth leadership effectiveness and organizational scalability.
Learning Capability & Skill Building
Talent Pipelines & Workforce Planning
What Youll Bring
- 10 years of progressive experience in people operations HR leadership or talent operations roles.
- Demonstrated experience scaling teams in professional services and/or technology-driven organizations.
- Strong working knowledge of government contracting environments compliance requirements and regulated clients.
- Experience supporting rapid growth (e.g. doubling headcount or similar scale).Proven ability to partner with senior leaders and influence outcomes without unnecessary bureaucracy.
- Practical execution-oriented mindset with strong judgment discretion and integrity.
- Comfort leveraging modern HR technologies and AI-enabled tools to streamline workflows improve insight and scale people operations responsibly.
- Experience operating in remote first companies and across multi-state employment environments.
- Experience operating within a structured operating system (e.g. EOS or similar) and comfort working in environments with clear goals metrics and accountability.
- Excellent written and verbal communication skills.
- Bachelors degree required; advanced degree or professional certifications (e.g. SHRM-CP/SCP SPHR) a plus.
- Government civic tech or public sector experience strongly preferred.
Perks
- A dynamic high-trust environment with a diverse mission-driven team
- Competitive compensation commensurate with experience
- Meaningful opportunities for career growth and learning
- Comprehensive health coverage (medical dental and vision)401(k) with company match
- Unlimited Paid Time Off (PTO)
- Company-sponsored short- and long-term disability plus life insurance
- Company-sponsored parental leave
$155000 - $190000 a year
Compensation
Compensation for this role is an annualized salary range of $155000 to $190000 plus benefits and growth potential.
Placement within this range will be based on the competency level of the candidate. An offer will be made at one of the following tiers:
Tier 1: $155000 Meets minimum qualification/experience requirements. Beyond onboarding will need additional guidance and training to perform key responsibilities of the role.
Tier 2: $170000 Experienced and fully-competent. Beyond onboarding can independently perform key responsibilities of the role.
Tier 3: $190000 Highly-experienced and can perform all responsibilities of the role at a higher level than expected once onboarding is completed.
To ensure equity and consistency across our compensation system MO applies a structured salary framework. Offers are made within the posted range based on demonstrated competency and experience. This range is non-negotiable to maintain internal and external pay equity.
Note: To ensure compliance with all state county and local employment and tax regulations applicants must currently reside in one of the following states to be considered for employment with MO. Employment eligibility is also subject to applicable state labor laws and remote work registration requirements. This list will be updated periodically as our team expands hiring eligibility to additional states.
AZ; CA; CO; CT; DC; FL; GA; IL; KS; MA; MD; ME; NC; NJ; NV; NY; OR; PA; TX; VA; WA.
Candidates in Phoenix AZ are preferred.
This position will remain open through January 16 2026.
In support of theColorado Equal Pay Transparency Act and others like it across the country MOs job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities weve outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set level of experience and responsibility.
Were MO
We build with purpose deliver with precision and measure success by the impact we create for our clients our teams and the mission. All MO leaders are expected to lead with humility embody our core values in their leadership and to hold their team accountable to the same. MO leaders are expected to ensure we are always growing by tackling hard problems being strategic and learning from others.
If youre excited to work with us but not sure you check every box apply anyway! You may be just right for this role or another one.
MO is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status. We are committed to building a diverse team and fostering an inclusive equitable environment where everyone can thrive.
All employment offers are contingent upon successful completion of any required background reference or security clearance checks consistent with applicable law and client contract requirements. Your job offer is contingent upon satisfactory completion of such background and/or reference check as applicable. Additionally this position may require a government background investigation to be completed and adjudicated dependent on your role and project . This offer will be withdrawn if any of the above conditions are not satisfied.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
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