Were seeking Operations this role you will be responsible to expand and manage operations Under the Roof and Out on Road. An exciting role in which you will be managing a team consisting of Team leads Station associates and supervisors
Title: Manager I Operations
Typical responsibilities will include:
Understand the business issues and challenges of Transportation operations; identify strengths/weaknesses and suggest areas for improvement
Be data driven develop and report performance metrics and identify opportunities for improving Customer Experience.
Develop efficient people management skills in leading a team of Team Leads Station associates and Out on road associates
Good to have Skills
- Proficient Data analysis skills in Excel
- SQL proficiency is preferred
- Should be flexible with shifts
Key job responsibilities
- People management efficiently manage a diverse team
- Derive data driven actionable insights to improve delivery & customer experience
- Be proficient in both UTR & OTR operations
A day in the life
Start the day with Station Gemba followed by DBR. Communicate with the team on the areas we need to improve and derive a plan for the same. Work on the deliverables for the day while also planning Out on road and Under the roof capacity for the next cycle/ day while having loads of fun with a very engaging team.
Efficiently Plan for a 1:1 with your reportee/ manager and work on the feedback!
- 1 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- 1 years of performance metrics process improvement or lean techniques experience
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