Assistant Manager US Retirement & Pension Pune
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Job Location:
Monthly Salary:
Posted on:
20 days ago
Vacancies:
1 Vacancy
Job Summary
- A key member of the WNS Operations team responsible for leading-motivating-grooming & developing a team of 15-20 team members to facilitate achievement of SLA .
- Should effectively liaison with various departments within WNS to gain support and resolve issues
- Is also a key interface between managers and team members to facilitate and implement process improvement ideas to improve efficiency
- Understand the different areas of operations-including process knowledge
- Successfully to handle a team of 10-15 FTEs
- Effective work allocation for team
- Make sure that all Service Level Agreements are met
- Effective management of pipeline-quality and new projects
- Ensure accurate and timely reports are sent to the management on time
- People Management-Regular reviews/121s/Appraisals conducted
- Analyse training needs for teams and provide support
Qualifications :
minimum 1 year of People management experience
Graduate
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Fashion Retail
- Hospitality Experience
- Assistant Manager Experience
- Basic Math
- Management Experience
- Math
- Business Management
- Leadership Experience
- Supervising Experience
- Restaurant Management
- Retail Management
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
