Trainer

Hong Kong - Hong Kong

Monthly Salary: Not Disclosed

Posted on: 23-10-2025

Vacancies: 1 Vacancy

Job Summary

Trainer

Ready to bring passion into your career

A global leading skincare and make-up company Clarins Group is the embodiment of a committed family history with a fierce passion for innovation and spirit of independence. Its raison dêtre is making life more beautiful passing on a more beautiful planet.

Operating in more than 150 countries we are now the number one skincare company in Europe and are accelerating our development on all other continents particularly in Asia and the Americas.

Because our 8000 talents are unique we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story We are looking for a Trainer based in HK.

The role:

At Clarins we are committed to creating exceptional customer experiences while championing innovation and sustainability. As a Trainer you will be responsible for designing and implementing training programs that meet business needs focusing on skills enhancement and sales techniques. You will conduct field coaching to ensure service standards are met and identify areas for improvement. Representing the brand at various events you will also collaborate with the Customer Service Team to maintain high service quality.

What youll do:

Training Development and Implementation

Design plan and implement new and repush product training according to business needs.
In charge of new joiners onboarding program including pre and post-training initiatives.
Lead in makeup training to enhance the skills of Beauty Consultants (BCs) in selling makeup with brand uniqueness.

Field Coaching and Performance Monitoring

Conduct regular field coaching or store visits to ensure the CARE service flow is well implemented.
Identify gaps between in-store situations and standards to provide solutions for boosting sales.
Closely monitor grooming standards of BCs and communicate with the Sales team to suggest improvement plans.

Logistics and Administration

Plan and order uniforms from regional and global suppliers ensuring clear logistics for distribution.
Support the team in E-Pro execution including translation backend administration and engagement for smooth launches.
Handle other administrative tasks to enhance the BCs learning experience.

Brand Representation and Engagement

Represent the team as a brand ambassador at various occasions including external workshops and training.
Support the Customer Service Team when necessary to ensure overall service excellence.

What you have:

Experience

2-3 years of training experience prefer in skin care industry with sound facilitation skills
Hands-on frontline customer services experience in retail / hospitality industry preferred
Fresh graduates are welcomed

Technical

Knowledge in skincare is preferable
Proficiency in Microsoft Office (Word Excel and Chinese word processing)

Communication & Organisational Skills

Good communication skills with all levels particularly with the BA community
Strong customer-oriented service mindset with attention to detail
Strong understanding of retail needs and customer services

We have:

Close to 70 years of expertise in beauty and spa with the Clarins and myBlend brands
Unique products and innovative services
A commitment to Social & Environmental Responsibility embedded in our raison dêtre
A caring and inclusive corporate culture
Development and training opportunities
Attractive compensation and benefits
A flexible work environment with up to 1 day of remote working per week

If you have a curious mind a thirst to go further and the drive to boldly take on new challenges join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company Clarins group is the embodiment of a committed family history with a fie&rce passion for innovation and spirit of independence. Our purpose making life more beautiful passing on a more beautiful planet is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8000 employees worldwide we are now the number one skincare company in Europe and are accelerating our development on all other continents particularly in Asia and the Americas.

In line with our dual CSR mission of Caring for people caring for the planet we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes Worlds Best Employers 2024 and Forbes Worlds Best Employers 2024.

To learn more about our group and our commitments to people visit .

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

TrainerReady to bring passion into your career A global leading skincare and make-up company Clarins Group is the embodiment of a committed family history with a fierce passion for innovation and spirit of independence. Its raison dêtre is making life more beautiful passing on a more beautiful plane...

Trainer

Ready to bring passion into your career

Operating in more than 150 countries we are now the number one skincare company in Europe and are accelerating our development on all other continents particularly in Asia and the Americas.

Because our 8000 talents are unique we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story We are looking for a Trainer based in HK.

The role:

What youll do:

Training Development and Implementation

Design plan and implement new and repush product training according to business needs.
In charge of new joiners onboarding program including pre and post-training initiatives.
Lead in makeup training to enhance the skills of Beauty Consultants (BCs) in selling makeup with brand uniqueness.

Field Coaching and Performance Monitoring

Conduct regular field coaching or store visits to ensure the CARE service flow is well implemented.
Identify gaps between in-store situations and standards to provide solutions for boosting sales.
Closely monitor grooming standards of BCs and communicate with the Sales team to suggest improvement plans.

Logistics and Administration

Plan and order uniforms from regional and global suppliers ensuring clear logistics for distribution.
Support the team in E-Pro execution including translation backend administration and engagement for smooth launches.
Handle other administrative tasks to enhance the BCs learning experience.

Brand Representation and Engagement

Represent the team as a brand ambassador at various occasions including external workshops and training.
Support the Customer Service Team when necessary to ensure overall service excellence.

What you have:

Experience

2-3 years of training experience prefer in skin care industry with sound facilitation skills
Hands-on frontline customer services experience in retail / hospitality industry preferred
Fresh graduates are welcomed

Technical

Knowledge in skincare is preferable
Proficiency in Microsoft Office (Word Excel and Chinese word processing)

Communication & Organisational Skills

Good communication skills with all levels particularly with the BA community
Strong customer-oriented service mindset with attention to detail
Strong understanding of retail needs and customer services

We have:

Close to 70 years of expertise in beauty and spa with the Clarins and myBlend brands
Unique products and innovative services
A commitment to Social & Environmental Responsibility embedded in our raison dêtre
A caring and inclusive corporate culture
Development and training opportunities
Attractive compensation and benefits
A flexible work environment with up to 1 day of remote working per week

If you have a curious mind a thirst to go further and the drive to boldly take on new challenges join us.

About Clarins Group

In line with our dual CSR mission of Caring for people caring for the planet we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes Worlds Best Employers 2024 and Forbes Worlds Best Employers 2024.

To learn more about our group and our commitments to people visit .

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).