Project Overview
Our client a Global Payments Firm is currently engaged in a project for a leading bank in Kenya. To support with this our client is looking to onboard someone in the capacity of a Cards Portfolio Specialist to join their team.
Client is a Kenyan Bank that is seeking to drive card business growth and strategy i.e. Debit and credit card commercial credit card MPGS XB Send. They would like to onboard a resource to be able to manage the card business portfolio and support go-to market strategy of the card products.
Roles and Responsibilities:
- P&L accountability monitor revenues costs and profits on monthly and quarterly basis
- Initiate and run sales and marketing activities in collaboration with channel marketing and IT teams e.g. - Customer acquisition activities Campaigns and promotions and Tactical initiatives that would increase revenues of the bank and reduce costs
- Monitor card portfolio health e.g. card transaction approval rates growth in spend credit limit utilization pricing etc. and take necessary action to remediate negative trends
- Monitor scheme costs and compliance issues and ensure efficient cost management
- Work to establish systems and processes to ensure efficient running of the card business from a fraud operations and sales perspective (this will require working with various functional teams in the organization) Identify acquisition opportunities focusing on cross-sell for the short-term
- Design the ideal campaigns based on an understanding of the client capabilities and priorities
- Build business cases to facilitate internal buy-in and approvals
- Coordinate campaign execution and troubleshoot any issues that may come up
- Work with client and internal teams to define new products and optimal CVP
- Help build product business case and help obtain internal and external approvals for launch
- Program manage new product launch by coordinating across all stakeholders
- Report on progress and troubleshoot/ escalate issues
- Implement relevant projects with company related to Tokenization virtual cards etc.
- Working with marketing communication IT and operations teams to monitor customer experience issues related to: Declines Fraud and Chargebacks
- Address technical issues with card products with the relevant operations and IT teams
Knowledge and Experience:
- Proven experience in card products business development in retail banking
- Strong analytical communication leadership and stakeholder management skills.
- Ability to manage end-to-end card product launch or revamp projects independently.
- Knowledge of market trends opportunities and product launches in the payments market
- Experience in communicating and interacting with senior stakeholders for periodic updates.
- Excellent verbal and written communication skills and the ability to multi-task in a fast-paced environment.
- Bachelors Degree in appropriate field of study or equivalent work experience
- Ability to work with various functional departments across the banks to get things done
Mandatory Skills:
- Must be on client site/country
- Card project implementation and management
- Deep knowledge of Card business and payments
- Based in Nairobi Kenya
- 10 15 yrs experience in card payments business/project implementation.
This is a 12 months contractual role based in Nairobi Kenya.
Project Overview Our client a Global Payments Firm is currently engaged in a project for a leading bank in Kenya. To support with this our client is looking to onboard someone in the capacity of a Cards Portfolio Specialist to join their team. Client is a Kenyan Bank that is seeking to drive card bu...
Project Overview
Our client a Global Payments Firm is currently engaged in a project for a leading bank in Kenya. To support with this our client is looking to onboard someone in the capacity of a Cards Portfolio Specialist to join their team.
Client is a Kenyan Bank that is seeking to drive card business growth and strategy i.e. Debit and credit card commercial credit card MPGS XB Send. They would like to onboard a resource to be able to manage the card business portfolio and support go-to market strategy of the card products.
Roles and Responsibilities:
- P&L accountability monitor revenues costs and profits on monthly and quarterly basis
- Initiate and run sales and marketing activities in collaboration with channel marketing and IT teams e.g. - Customer acquisition activities Campaigns and promotions and Tactical initiatives that would increase revenues of the bank and reduce costs
- Monitor card portfolio health e.g. card transaction approval rates growth in spend credit limit utilization pricing etc. and take necessary action to remediate negative trends
- Monitor scheme costs and compliance issues and ensure efficient cost management
- Work to establish systems and processes to ensure efficient running of the card business from a fraud operations and sales perspective (this will require working with various functional teams in the organization) Identify acquisition opportunities focusing on cross-sell for the short-term
- Design the ideal campaigns based on an understanding of the client capabilities and priorities
- Build business cases to facilitate internal buy-in and approvals
- Coordinate campaign execution and troubleshoot any issues that may come up
- Work with client and internal teams to define new products and optimal CVP
- Help build product business case and help obtain internal and external approvals for launch
- Program manage new product launch by coordinating across all stakeholders
- Report on progress and troubleshoot/ escalate issues
- Implement relevant projects with company related to Tokenization virtual cards etc.
- Working with marketing communication IT and operations teams to monitor customer experience issues related to: Declines Fraud and Chargebacks
- Address technical issues with card products with the relevant operations and IT teams
Knowledge and Experience:
- Proven experience in card products business development in retail banking
- Strong analytical communication leadership and stakeholder management skills.
- Ability to manage end-to-end card product launch or revamp projects independently.
- Knowledge of market trends opportunities and product launches in the payments market
- Experience in communicating and interacting with senior stakeholders for periodic updates.
- Excellent verbal and written communication skills and the ability to multi-task in a fast-paced environment.
- Bachelors Degree in appropriate field of study or equivalent work experience
- Ability to work with various functional departments across the banks to get things done
Mandatory Skills:
- Must be on client site/country
- Card project implementation and management
- Deep knowledge of Card business and payments
- Based in Nairobi Kenya
- 10 15 yrs experience in card payments business/project implementation.
This is a 12 months contractual role based in Nairobi Kenya.
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