Job brief
Our client is a fast-growing tech firm helping enterprise clients modernize with cloud data and AI-powered solutions. Their services cover IT infrastructure systems administration cloud migrations and managed services plus practical AI work such as model deployment MLOps and intelligent automation. Serving industries like healthcare finance and professional services they prioritize reducing downtime strengthening security and driving measurable efficiency gains. With a handson engineering culture fast incident response and a focus on automation and clear documentation they invest heavily in mentorship and continuous learning.
Responsibilities
- Provide daytoday technical support troubleshooting client issues and answering technical questions across hybrid and AIenabled environments.
- Support basic maintenance of CRM platforms (e.g. Dynamics CRM) and assist with SQL Server administration and routine network upkeep.
- Communicate in fluent English with clients to clarify requirements and report progress.
- Take part in ongoing technical training and knowledgesharing to build professional skills.
- Collaborate closely with engineers and customerfacing teams delivering a customercentric service.
Requirements
- Handson knowledge of SQL Server or network maintenance or proficiency in at least one programming language (e.g. .NET/C#).
- Strong English skills (listening speaking reading writing) with the ability to explain technical issues clearly.
- Degree or background in computer/IT fields or equivalent operational/maintenance experience; quick learner.
- Excellent communication teamwork and customer service orientation.
- Microsoft certifications or prior IT support experience are a plus training available for motivated lessexperienced candidates.
Job brief Our client is a fast-growing tech firm helping enterprise clients modernize with cloud data and AI-powered solutions. Their services cover IT infrastructure systems administration cloud migrations and managed services plus practical AI work such as model deployment MLOps and intelligent a...
Job brief
Our client is a fast-growing tech firm helping enterprise clients modernize with cloud data and AI-powered solutions. Their services cover IT infrastructure systems administration cloud migrations and managed services plus practical AI work such as model deployment MLOps and intelligent automation. Serving industries like healthcare finance and professional services they prioritize reducing downtime strengthening security and driving measurable efficiency gains. With a handson engineering culture fast incident response and a focus on automation and clear documentation they invest heavily in mentorship and continuous learning.
Responsibilities
- Provide daytoday technical support troubleshooting client issues and answering technical questions across hybrid and AIenabled environments.
- Support basic maintenance of CRM platforms (e.g. Dynamics CRM) and assist with SQL Server administration and routine network upkeep.
- Communicate in fluent English with clients to clarify requirements and report progress.
- Take part in ongoing technical training and knowledgesharing to build professional skills.
- Collaborate closely with engineers and customerfacing teams delivering a customercentric service.
Requirements
- Handson knowledge of SQL Server or network maintenance or proficiency in at least one programming language (e.g. .NET/C#).
- Strong English skills (listening speaking reading writing) with the ability to explain technical issues clearly.
- Degree or background in computer/IT fields or equivalent operational/maintenance experience; quick learner.
- Excellent communication teamwork and customer service orientation.
- Microsoft certifications or prior IT support experience are a plus training available for motivated lessexperienced candidates.
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