Organizational Change Management (OCM) Program Manager

Organizational Change Management (OCM) Program Manager(WMS 2)

WaTech: A great place to work!

As a Washington Technology Solutions (WaTech) employee you will have a unique opportunity to help advance the latest IT technologies and practices used by state government to meet the needs of Washingtonians. Through teamwork partnership and collaboration WaTech works to transform public service through a connected government.

About the position

The Organizational Change Management (OCM) Program Manager is part of OCM program within WaTechs Strategy and Management Division (SMD) Division. The OCM Program operates as a distinct but integral function within the division ensuring change management principles are embedded across projects initiatives and organizational strategies This position reports to the Assistant Director for Enterprise Strategy & Oversight.

As the OCM Program Manager serves as a strategic advisor to executive leadership legislative partners and cross-agency teams offering data-informed insights to guide change strategies and ensure alignment with statewide and agency IT goals. This role empowers leadership project teams and staff to embrace change enabling long-term sustainability and improved service delivery statewide.

Some of what to expect in this role:

• Develop implement and provide oversight for WaTechs agency-wide Organizational Change Management (OCM) strategy and OCM governance framework.
• Advise executive leadership project sponsors and governance committees on OCM strategies to align change initiatives with agency and statewide strategic goals.
• Develop refine and maintain OCM governance structures policies and standards.
• Oversee the development and performance of the OCM team ensuring alignment with strategic goals and operational priorities. Provide direct supervision coaching and professional development support to assigned OCM staff.
• Develop and implement performance metrics and reporting mechanisms to measure and evaluate the effectiveness of OCM programs and initiatives.
• Develop and implement change management plans and deliverables for projects within the change management framework. Partner with leaders managers and staff to provide change management support based on assessments of organizational readiness change impact and agency response including resistance.
• Collaborate with project managers and technical leads to ensure OCM activities are appropriately planned integrated and tracked within project plans including key milestones readiness assessments communication deliverables and training schedules.
• Provide oversight to ensure alignment between project objectives and OCM strategies intervening as needed to address gaps or misalignment.
• Design develop and maintain standardized OCM tools templates and operational frameworks.
• Facilitate open dialogue and transparent communication channels to address concerns reduce resistance and build trust.
• Foster a culture of continuous improvement and learning across teams and interested parties engaged in change initiatives.

Heres what were looking for:

• Nine years of experience in Organizational Change Management (OCM) including the design implementation and oversight of large-scale change initiatives. This experience must concurrently include:
  • Five years of experience in a leadership or program management role overseeing teams or cross-functional project groups.
  • Two years experience managing organizational change in a complex matrixed organization.
  • Two years experience advising executive leadership project sponsors and governance bodies on change management strategies.
  • Two years experience with vendor and contract management including performance oversight scopes of work and vendor relationship management.
• *A bachelors degree in Organizational Development Business Administration Public Administration Change Management Communications Human Resources Psychology or aclosely related field may substitute for up to four years of experience.
• Must possess and maintain or acquire/obtain and maintain the one of the following professional certifications within first six months of employment (verification required):
  • Prosci Change Management Certification.
  • Equivalent industry-recognized OCM certification (e.g. ACMP Certified Change Management Professional).

Preference may be granted to applicants with the following:

• Masters Degree in Organizational Development Business Administration Public Administration Change Management or a related field.
• 10 years of experience leading complex OCM initiatives in large multi-agency or government environments.
• Experience working with governance bodies legislative partners and advisory committees.
• Experience aligning OCM strategies with state or agency-level strategic plans.
• Experience leading Communities of Practice (CoP) or organizational change centers of excellence (CoE).
• Experience in building long-term OCM capability and capacity across an organization.
• Advanced proficiency in OCM dashboards analytics tools and adoption of metric tracking platforms.
• Familiarity with state legislative processes budget cycles and procurement policies.

Telework:

This position is approved for teleworking. However the incumbent isexpected to be onsite in our Olympia Washington office several days per month or as needed to attend in person meetings and team building.

We value diversity and different perspectives:

WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences perspectives and unique identity.

What WaTech offers:

As an employee of WaTech youll have access to an outstandingemployee benefits package that includes medical and dental plan options for you and your family paid leave and holidays retirement plan options and more.

While WaTech is headquartered in Olympia Washington which is near some of the countrys mostscenic national parkswe are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance.

To learn more about WaTech and what our employees enjoy about working here pleasevisit our website.

How to apply:

Applications for this recruitment will be accepted electronically. Please select the large apply button at the top of this announcement. You may need to create a profile and account in Washington states automated application system. We invite you to include your name and pronouns in your material to ensure we address you correctly throughout the application process.

To be considered for this position you will need to:

• Submit a completeOnline Application.
• Answerallrequired Supplemental Questions.
• Attach a Letter of Interestthat addresses how your experience qualifies you for this role.
• Attach a Resumethat clearly documents the work history training and education that makes you a viable and competitive candidate for this position.
• Your application should include Three Professional Referencesthat can speak to your work performance technical skills and job competencies.Be sure your reference list includes their full name nature of the relationship (i.e. company and supervisor coworker etc.) and phone number. *We will not conduct reference checks without your signed release.

Note:Applications without the requested information identified above or containing supplemental question responses with comments such as see resume may lead to your application being disqualified from consideration. By submitting your materials you affirm that all information is true and correct. Any untruthful or misleading information is cause for removal from the applicant pool. If hired as a result of this recruitment the discovery of incorrect or falsified information may lead to disciplinary action or dismissal.

Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy) NGB 22 or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number prior to submittal.)

Conditions of employment:

This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position and is a continued condition of employment.

Recruitment process:

First round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date during the recruitment process. It is to the applicants advantage to apply as early as possible. This recruitment may be used to fill multiple positions. There may be an assignment as a part of the interview process.

Contact us:For inquiries about this position please contact Rebekah Wilkesat or email to

Persons requiring accommodation in the application process or for an alternative format may contact Human Resources at or.Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-. WaTech complies with the employment eligibility verification requirements of the federal Form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.