Technical Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Dematic didnt become an intralogistics innovator overnight. It happened thanks to the drive creative thinking and dedication of our team members.
Dematic is a global engineering company that designs builds & life cycle supports logistics solutions that optimize material & information flowfrom receiving to shipping within the four walls of the factory warehouse or distribution centre.
When you join our team you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world-class leading-edge solutions.
We offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Tasks and Qualifications:
Working for a globally recognised customer the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a Technical Specialist you will be...
Making your impact
- Providing technical support alongside the shift teams
- Providing robust corrective and preventative fault resolution
- To maintain repair and support the equipment detailed within the agreed Dematic scope of contract on the Customers site.
- Primarily ensuring delivery to both Dematic and the Customers expectations with the aim of achieving KPI targets at all times.
- Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
- To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
- Advanced diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs
- Prioritise system faults
- Compliance with Health & Safety legislation at all times
- Ensure quality of output at all times
- To accurately record all work undertaken
- Involvement in continuous improvement and enhancement opportunities
- Maintain product flow at all times
- Ensure on-site spares are kept to optimum levels
- Represent the company in a professional manner at all times and maintain customer relations
- Adherence to the Quality processes and procedures as set out by the company
- Fully interact with the customer in day to day activities
- Monitor and steer third party support contracts to ensure delivery of key service KPIs
- Be a path of escalation and control during breakdown situations
Contributing to the team
- HNC in Electrical / Mechanical Engineering
- IOSH working safely (desirable)
Advanced knowledge of electrical controls system experience including inverter drives barcode scanning equipment Profibus / Profinet / ASi-bus / ASi-Safe / Ethernet etc.
Advanced PLC knowledge required (Siemens preferred)
PC database comms networks knowledge (preferred)
Warehouse Control System / Warehouse Management System knowledge (preferred)
- Recognised Engineering Apprenticeship
- A working understanding of Mechanical Electrical & Electronic technical manuals & drawings
- Advanced fault finding ability and aptitude
- Working at height experience and willingness
- Previous experience of working with various conveyor/automation systems
- Excellent level of PC literacy
- Understanding of pre-preventive maintenance (PPM) schedules
- Working knowledge of FEM and BS standards governing the automated warehouse industry
- Have a continuous improvement mentality
Required Experience:
IC
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
We are a leading supplier of forklifts and warehouse equipment as well as automation technology and software solutions for the optimization of supply chains.
