Chief Operations Officer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our client is seeking a dynamic and experienced Chief Operations Officer to oversee the strategic and operational management of their retail division.
This is a pivotal leadership role aimed at driving performance enhancing customer experience and ensuring operational excellence across multiple locations.
Salary & Benefits:
- Negotiable
Responsibilities:
- Lead and manage daily operations across all retail outlets ensuring efficiency profitability and brand alignment.
- Develop and implement strategic plans to grow market share and improve customer engagement.
- Oversee inventory management merchandising and store presentation standards.
- Build and mentor high-performing teams fostering a culture of accountability and service excellence.
- Collaborate with senior leadership to align retail operations with broader company goals.
- Drive innovation in retail processes systems and customer experience initiatives.
- Conduct regular site visits to all Pro-Stores to ensure smooth operations staff engagement and consistent standards.
Ideal Candidate Profile:
- Proven experience in retail operations management preferably in hardware FMCG or consumer goods.
- Strong leadership and team-building capabilities.
- Excellent communication and stakeholder engagement skills.
- Strategic thinker with hands-on operational expertise.
- Familiarity with Zimbabwean retail dynamics and customer expectations.
- Ability to work across diverse teams and build relationships with wholesale and retail clients.
- Willingness and ability to travel regularly to all Pro-Store locations across Zimbabwe.
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
