Help Desk Specialist- IT Support
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
08-10-2025
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
WERE HIRING A HELP DESK SPECIALIST IT SUPPORT
Are you a tech-savvy problem solver who loves troubleshooting and keeping systems running smoothly Do you thrive in a fast-paced environment where efficiency and customer support go hand in hand
At GOA-TECH were looking for a Help Desk Specialist with an IT background to provide top-notch support and ensure seamless operations for our team and clients. If you have experience with CRM systems (Zoho preferred) IT troubleshooting and system management we want to hear from you!
What Youll Do:
- Provide technical support to internal teams and clients.
- Troubleshoot hardware software and network issues.
- Manage and optimize Zoho CRM and other business tools.
- Install configure and maintain IT systems and applications.
- Document and resolve technical inquiries efficiently and effectively.
- Assist with security protocols and system updates. What We Need:
- Proven experience in IT support help desk or technical assistance.
- Familiarity with CRM systems (Zoho preferred) and cloud-based tools.
- Strong problem-solving and communication skills.
- Ability to work independently and collaboratively in a remote setting.
- Proficiency in English (C1 level) Spanish is a plus!
- Knowledge of basic networking cybersecurity and troubleshooting best practices.
Requirements
Benefits
Perks of Joining GOA-TECH:
READY TO JOIN THE TEAM Apply now!
Required Skills:
What We Need: -Proven experience in IT support help desk or technical assistance. (7 years) -Familiarity with CRM systems (Zoho preferred) and cloud-based tools. -Strong problem-solving and communication skills. -Ability to work independently and collaboratively in a remote setting. -Proficiency in English (C1 level) Spanish is a plus! -Knowledge of basic networking cybersecurity and troubleshooting best practices.
Required Education:
-Proven experience in IT support help desk or technical assistance. (7 years)
Company Industry
IT Services and IT Consulting
Key Skills
- Fund Management
- Corporate Sales
- HR Recruitment
- Linux
- Airlines
