Library Services Officer

• Support library clients in accessing and using a range of library resources using the library catalogue electronic databases and online products.
• Deliver a positive library experience to all clients by providing online and on-campus support covering multiple services and resources.
• Support clients in developing their initiative and problem-solving ability through fostering information literacy skills at first tier and facilitating their learning journeys.
• Assist with research and referencing for assignments direct to self-help resources and escalate when appropriate.
• Support the supply of Interlibrary loans to other institutions and assist in providing access to materials via course reading lists as well as contribute to library projects.
• Use digital literacy skills to diagnose access issues referring to other teams as required.
• Undertake regular personal and professional development to enhance knowledge and skills to enable a high level of service in a continuously changing environment.

About you

• The occupant of this position will have completed or be enrolled in an Australian Library and Information Association accredited course.
• Have relevant library experience.

What we can offer

• This is continuing full time opportunity based at our Gold Coast campus. As Griffith is a multi-site University you may be required to work across other locations.
• HEW 4 Salary Base range - $73623 - $77680  17% super. Full package range is - $86139 - $90886.

Additional Information :

Why join Griffith

As a values-led organisation at Griffith University weve worked hard to create a dynamic and strong organisational culture. We offer:

• Wide range of Learning and Development opportunities
• Mix of on campus and work from home options available and a supportive work environment
• Salary packaging options and corporate health discounts
• Generous leave entitlements including paid parental leave and leave loading
• Support with future learning opportunities through our educational staff assistance scheme
• Opportunities for internal mobility
• Health Safety and Wellbeing initiatives on campus Gym facilities

Griffiths strategic goals are to also increase the proportion of women in senior academic and administrative roles and in Science Technology Engineering Mathematics and Medicine (STEMM).

At Griffith were committed to providing a safe and inclusive environment for all - whoever you are and wherever youre from. If you require any accommodations we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. For more information please visit our Equity Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information please refer to Griffiths Modern Slavery Policy.

Applicants must have Australian working rights. Sponsorship is not available for this position and successful candidates may be subject to a criminal history check.

How to apply

Please submit your application online and ensure it includes the following:

• A covering letter no more than two pages addressing the Job Description section above and the Position Description. 
• Current curriculum vitae/resume including full contact details

For further information relating to the position please contact Sophie Gow Library Campus Supervisor  

Closing date: Tuesday 21st October 2025 at 11:59pm AEST . All applications must be submitted online.

Please allow at least 1 2 weeks from the closing date to expect an application update.

Remote Work :

No

Employment Type :

Full-time